Service Technician

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

Check out more about life at ADT here.

As a Residential Service Technician, your primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.

• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.

• Follow and complete required processes of wired/wireless technology and connection procedures.

• Test and validate system signals/communication with central monitoring to properly establish service.

• A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.

What You'll Need:

• High School degree or the equivalent

• Valid driver's license

• Service experience

• Technical aptitude

• Strong communication skills

• Customer focused and customer driven mindset

• Thrive in the face of uncertainty

• Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.

• Able to read building electrical and sprinkler plans as required for clearing equipment trouble

• Standing, stooping, lifting ,climbing ,crawling

The Perks:

• Full benefits on the 1st of the month after 31 days of employment

• Casual, yet energetic and engaging work environments

• Medical, Dental, Vision, 401(k) with employer matching

• Paid vacation time (We all need to recharge)

• Tuition reimbursement, employee referral bonuses

• A culture of coaching, development and career growth opportunities

Pay and Benefits Disclosure

The pay range for this role is $18.65 - $34.63 an hour (plus commission) and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.