Service Technician

What You'll Do:

The Residential Service Technician's primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.

• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.

• Follow and complete required processes of wired/wireless technology and connection procedures.

• Test and validate system signals/communication with central monitoring to properly establish service.

• A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.

What You'll Need:

• High School degree or the equivalent

• Valid driver's license

• Service experience

• Technical aptitude

• Strong verbal communication

• Customer focused and customer driven mindset

• Thrive in the face of uncertainty

The Perks:

• Full benefits on the 1st of the month after 31 days of employment

• Casual, yet energetic and engaging work environments

• Medical, Dental, Vision, 401(k) with employer matching

• Paid vacation time (We all need to recharge)

• Tuition reimbursement, employee referral bonuses

• A culture of coaching, development and career growth opportunities