Service Technician

ADT Security Services, Inc Broadview Heights , OH 44147

Posted 1 week ago

What You'll Do:

The Residential Service Technician's primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.

  • Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.

  • Follow and complete required processes of wired/wireless technology and connection procedures.

  • Test and validate system signals/communication with central monitoring to properly establish service.

  • A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.

What You'll Need:

  • High School degree or the equivalent

  • Valid driver's license

  • Service experience

  • Technical aptitude

  • Strong verbal communication

  • Customer focused and customer driven mindset

  • Thrive in the face of uncertainty

The Perks:

  • Full benefits on the 1st of the month after 31 days of employment

  • Casual, yet energetic and engaging work environments

  • Medical, Dental, Vision, 401(k) with employer matching

  • Paid vacation time (We all need to recharge)

  • Tuition reimbursement, employee referral bonuses

  • A culture of coaching, development and career growth opportunities

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