Service Technician (7328-128)

United Seating & Mobility Norcross , GA 30071

Posted 2 months ago

Why Numotion?

By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive environment based in open dialogue, active listening and ongoing definitive actions.

SUMMARY OF RESPONSIBILITY:

The Service Technician services, repairs and delivers durable medical equipment according to manufacturer's specifications. This position will access current information from manufacturers to properly repair and maintain durable medical equipment according to manufacturer's specifications. The Service Technician completes required paperwork properly.

Essential Functions:

  • Tests, diagnoses, and services both client owned and rental equipment in the shop and in the field. Cleans and maintains rental/stock equipment in working order.

  • Ensures repair area and company vehicles are kept neat, clean, and organized.

  • Completes all paperwork accurately for each job completed.

  • Assembles equipment following the company's standards of quality and productivity. Accepts direction from the ATP/Seating and Mobility Specialist regarding specific assembly and modification instructions.

  • Delivers and picks up equipment, assures that all documentation is complete and accurate with proper signatures obtained. Relays any customer comments or concerns about products or services to appropriate manager or staff personnel.

  • Receives purchased items in order processing system. Notifies CCC or Service Coordinator when all components have been received to complete order.

  • Trains/educates customers and caregivers in the proper use, care, and safety of equipment purchased or rented. Performs minor fitting and adjustments of equipment.

  • Maintains delivery vehicle in clean, safe operating condition, completing vehicle checklist as required.

  • Maintains shop and warehouse in clean and safe condition.

  • Meets all set productivity and performance standards including keeping abreast of funding requirements and technological advances in the Rehab Technology industry.

  • Accesses current information from manufacturers on repair and parts.

  • Rehabilitates equipment as necessary, both in the field and at the shop.

  • Follows all safety procedures as required.

Required Skills

QUALIFICATIONS AND COMPETENCIES:

  • High School diploma/GED required.

  • Two years of experience in mechanical assembly and/ or repair of mechanical or electronic devices required; previous mechanical assembly and/or repair of electronic devises found in powered wheelchairs preferred.

  • Must possess valid State Driver's License, and acceptable driving record.

  • Knowledge of basic computer related skills such as using the internet, and e-mail software.

  • Previous experience using hand and power tools in working with raw materials required.

  • Ability to work in a fast-paced environment and juggle multiple priorities.

  • Able to think quickly, assess a situation and make a sound decision.

  • Listens well and retains instructions; accepts constructive feedback from supervisor.

  • A track record of being consistent with attendance and prompt arrival at work and meetings.

  • Detail oriented, and possesses the ability to read and interpret street and road maps.

  • Ability to prepare and follow a delivery schedule.

  • Ability to follow standard safety procedures and regulations.

  • Ability to perform job with integrity and values consistent with the Numotion Mission.

We strive for a workplace that reflects the communities we serve and we do not tolerate discrimination against our employees, customers and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Location Norcross, Georgia, United States Position Type Full-Time/Regular

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Service Technician (7328-128)

United Seating & Mobility