Could you be our next Service Technician Superstar?
You will provide quality service to customers and assist HTS technicians with proper training in Vallen standard operating procedures. You will provide customer service in the area of installation and/or ITM Life Safety Systems. You may be requested to assist with job coordination in the absence of the Technical Lead. You may lead other technicians in areas of expertise and be responsible for interacting with customers to coordinate job activates. You are also responsible for all reports (TWS) and documentation associated with assigned tasks are completed accurately and timely. You may be responsible for parts and equipment request for jobs and the maintenance of inventories related to jobs and maintenance orders. You will need to understand regulatory standard pertaining to assigned duties; i.e. State, OSHA and NFPA regulations. You will assist in shipping and receiving as needed supporting the team. You may have to lead other technicians
Vallen is an industry leader in delivering flexible supply chain solutions and services along with a comprehensive range of maintenance, repair, operating, production, safety and electrical products to meet the growing supply needs of customers in facilities across North America and around the world. Vallen is headquartered in Belmont, NC and is a subsidiary of Sonepar USA, part of the global Sonepar family.
Working at Vallen
At Vallen, we are committed to the success of our customers and our co-workers and do what it takes to get the job done right. We work diligently to improve and drive results that create value. We're hands-on, responsive and team-oriented. We apply our insights, experience and relationships to find the best solution to every challenge. We hold ourselves to be personally accountable to do what we say we will do.
Qualifications & Benefits
Experience in the installation and/or maintenance, repair and service of Life Safety Systems and equipment.
Ability to repair and service equipment sold by Vallen.
Maintain minimum productivity of 90% within 60 days.
Advanced Industry segment knowledge.
Current Motor Vehicle License with good driving record.
Proficient with hand tools.
Able to complete repairs and maintenance of equipment in a timely and accurate manner.
Able to provide assistance, advice and training to Vallen associates and plant personnel.
Assist warehouse personnel with order fulfillment if needed.
Keep all certifications and licenses current and renewed by completing continuing education as required.
Ability to read, write and comprehend English (operational, process and quality instructions).
Must pass Drug & Alcohol screen, Physical exam, and background check.
401K Plan, Health Insurance (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a definitive career path.
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