The Job Responsibilities
Draeger is now hiring an Ignition Interlock Service Technician
This position will Install, monitor, calibrate and remove the Ignition Interlock Device in accordance with state regulations from program participants? vehicles.
Company paid training
401K w/ company match
Short-Term & Long-Term Disability
Paid Time Off
Health Care and Dependent Care Spending Account
Install, monitor and remove interlocks from client cars, while collecting payments.
Download client data from interlocks as scheduled
Answer all incoming telephone calls expediently, transferring calls to staff or taking complete messages when appropriate
After hour emergency customer support as scheduled (i.e., on-call)
Maintain clear and accurate records and files. Prepare bank deposits, as required, along with daily reconciliations. Ensure all client files remain in a locked file cabinet and all client data remains secure at all times.
Prepare and maintain all equipment and supplies, including inventory of interlocks handsets, control boxes and helix cables
Maintain the Draeger image of a clean, safe and organized work area.
Submits quarterly progress report(s) to immediate manager
Willingness to travel to other Draeger facilities when necessary
Performs other duties as needed or assigned
High School diploma or the equivalent in education, training and experience.
Must have a valid driver's license and acceptable driving record.
Special Competencies or Certifications:
State licensing as Device Service Representative, where applicable, provided by Draeger.
Ability to trouble-shoot problems that may arise with the computer programs or the client?s vehicle. Good problem solving and customer service skills and willingness to accept new challenges. Ability to coordinate multiple tasks.
Ability to handle several requests or calls at once and maintain a pleasant and cheerful manner while doing so.
Proficient with Microsoft Office Suite (e.g., Outlook, Word, Excel). Math skills and analytical thinking capability. Spanish as a second language is helpful.
Who we are
As an international medical and safety technology company with more than 13,000 employees, we can offer you an exciting position which you can really make your own. We are a family-run company, and we place great emphasis on supporting your career, providing comprehensive benefits, and offering you a work environment that perfectly matches your lifestyle.
Draeger is an equal opportunity employer, and does not discriminate against otherwise qualified applicants on the base of race, color, creed, religion, sexual orientation, gender identity, ancestry, national origin, age, disability, veteran status, marital status, or any other characteristic protected by law.
Education & Training
Health center and gym
Additional/Voluntary Insurance; Education & Training; Health center and gym; Health Insurance; Retirement Savings; Special Assistance; Time Away; Workplace Wellness
Apply now: https://erecruitment.draeger.com/index.php?ac=application&jobad_id=2053
Our Interview Philosophy
At Draeger, we believe that every position is critical to the success of achieving our goals and mission of Technology for Life. During the interview process, we strive for an environment of open two-way communication. Candidates are provided with an accurate description of position responsibilities and are provided a platform to share their background and qualifications. We empower candidates to take an active role within the interview process, to share their experiences, energy, and ambition. By balancing the needs of the candidate, with the needs of company, we can create a collaborative environment that builds a successful future centered on our core values of Technology for Life.
At Draeger, we value and respect your time spent during the interview process. We'll work with you to develop the most convenient time(s) to meet, and even secure your travel arrangements when necessary.
Careful selection of Draeger interview teams ensure that you'll have the opportunity to meet and interact with specific key stake holders, managers, and peers; all who hold a common interest in understanding what you can for Draeger, and just as important - what Draeger can do for your career!
During the interview, you'll want to take advantage of the time with our employees to explore important information such as the responsibilities and expectations of the position, special departmental projects, goals and objectives, the Draeger culture, as well as the work environment.
We want you to be certain that your decision to join Draeger is the right one for you! We look forward to meeting you.