Service System Specialist

Schneider Electric Houston , TX 77020

Posted 3 months ago

Schneider Electriccreates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations.Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment:https://youtu.be/NlLJMv1Y7Hk.

Great people make Schneider Electric a great company.

What do you get to do in this position?

This position is an entry-level role responsible for servicing all system issues on time and to the customer's satisfaction. These specialists will be responsible for troubleshooting and repairing customer systems, performing scheduled maintenance, performing warranty work, and suggesting and performing system improvements and modifications to current customers. To perform this job successfully, an individual must be able to perform each primary job duty satisfactorily independently but under the direction of management.

  • Troubleshoot and repair customer systems under supervision

  • Perform scheduled maintenance on installed systems

  • Identify and report system improvements and modifications

  • Create, load, test, backup, and tune system databases

  • Coordinate activities of subcontractors

  • Request and deliver material, as required

  • Coordinate and communicate activities with the customer

  • Cross-train with Field Service Supervisors, Service Specialist II and III, and Engineers

  • Provide on-site training to customers

  • Complete documentation for assigned tasks

  • Other duties may be assigned

This job might be for you if:

  • Basic knowledge of HVAC equipment and systems

  • Focus on Customer

  • Equipment Operation and Maintenance

  • PC Software Literacy

  • Customer System Testing and Audit

  • Communicate Effectively

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We're looking for people with a passion for success on the job and beyond. See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


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Service System Specialist

Schneider Electric