Service Supervisor

Legacy Marketing Partners Woodland Hills , CA 91367

Posted 2 weeks ago

We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment hair analysis drug screening and criminal background screening. We also participate in E-VERIFY, a service of DHS and SSA, verifying the identity and employment eligibility of all persons hired to work for the company.

Summary:
To be responsible, under the direction of the Business Manager, for the overall maintenance of the community and physical plant, plus all other areas directly related to the day-to-day operation of the community.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Perform minor repairs on all appliances.

Perform light electrical repairs on items such as appliances, fixtures, switches, outlets, circuits, etc.

Perform light plumbing work, such as clear stoppages, replacing fittings, etc.

Replace broken glass, tile, vinyl, carpet, screens, garbage disposals, fixtures, appliances, draperies, and locks.

Paint interiors of apartments and exteriors when necessary.

Perform carpentry work, such as fitting doors, freeing windows, door jams, replacing and building shelves, sanding and refinishing floors, and re-skinning doors.

Assist in custodial work, including sweeping, mopping, vacuuming, shampooing, emptying trash, cleaning windows, and the cleaning of apartments.

Assist in grounds work when necessary, i.e. pick up trash, and pull weeds when walking through community.

Repair concrete, masonry, roof, fencing, when required.

Perform limited extermination services, when required.

Participate in stand-by emergency schedule for evening, weekend, and holiday coverage.

Be responsible for stack control and utilization of maintenance materials.

Assist the Business Manager in scheduling annual apartment inspections.

Be responsible for the refurbishing of apartments prior to resident occupancy.

Keep accurate records regarding preventative maintenance, work orders per apartment refurbishing, i.e. carpet or appliance replacements, annual inspections, inventories, purchase orders.

Perform scheduled maintenance on all equipment based on the manufacturer's recommendations and operating manuals.

Periodically inspect all units, buildings, common areas, performing repairs and janitorial assistance as needed.

Have knowledge regarding water and gas meter cut-offs, all apartment and fixture cut-offs, and sewer clean-outs, and post map of same and assure all employees have an understanding.

Make sure storage areas and entrances are locked and adequate lighting in those areas is maintained.

Monitor/maintain community contracts and suppliers, their services, pricing, and goods.

Assist in apartment check-in and checkout inspections.

Maintain all equipment, tools, and inventory, and assure staff access.

Supervise and train the service team.

Attend regional training programs conducted by the Director of Property Services.

Conduct Legacy Partners monthly tailgate safety meetings.

Conduct community quarterly and as needed safety inspections.

Set up Resident Education Program with Resident Manager on all pertinent maintenance items such as appliance use, laundries, etc.

Ability to maintain property according to LPR standards, policies and procedures.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
High School education or equivalent. Minimum 3 years of related experience and/or training; or equivalent combination of education and experience. Training in some or all of the following areas a plus: carpentry, plumbing, electrical, painting, refurbishing, cleaning, air conditioning, and appliance repair.

Language Ability:
Ability to read and interpret documents such as invoices, specification sheets, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:
Word processing, Spreadsheets, Internet software, E-mail

Supervisory Responsibilities:
This job requires the supervision of vendors and the community service team in order to assure quality results in their work.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to perform physical labor and to talk or hear. The employee is occasionally required to lift up to 50 pounds. The vision requirements include: close vision and ability to adjust focus.

This job description is not intended to be allinclusive, and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. This job description does not constitute a written or implied contract of employment.


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Service Supervisor

Legacy Marketing Partners