Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide. The "Caterpillar" name originated in 1904 by inventor Benjamin Holt in Stockton, CA. Today, Caterpillar Inc. is headquartered in Peoria, Illinois and is a Fortune 100 Company. At Holt of California, we provide jobs for approximately 750 employees working to bring equipment solutions for the diverse needs of our customers. We sell and service a wide-variety of equipment including: Large and Small Construction Tractors, Agricultural Equipment, Forklifts, Racking Systems, Telescopic Handlers, Prime and Stand-by-Power Generation, UPS Systems and On-Highway Truck Engines. In addition, we rent Caterpillar and Other Preferred Manufactured Equipment for contractors.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Coordinate with shop on daily shop operations and work assignments.
Communicate status of all work in process with customers.
Responsible for controlling operating costs including chargeable time, policy, rework, and other shop expenses.
Responsible for maintaining less than fifty percent chargeable or billable time
Evaluate skills level of shop trainees and work with foreperson on shop jobs to meet skills level and trainee step process.
Responsible for evaluating all employees in Shop
Must work with ThinkBig students on apprentice rotations
Interpret the following Company policies and procedures to employee:
Responsible to adhere to all Safety Policies & Procedures
Employment Policies & Procedures
Warranty & Rework Policies
Shop Policies & Procedures
Provide technical support as required.
Work with Service Manager on:
Changes in working conditions
Increase efficiency by evaluating work practices
Safety goals and safety incentive programs
Plans on how to motivate employees
Strategy Planning for Shop
Present Information as needed at monthly meetings
Budgeting process for Shop
Work with foreperson to ensure quality inspection on all final work
Responsible for Customer Satisfaction in Shop
Monitor work in process with foreperson to meet labor hours and parts estimates.
Work with PSSR's on estimates and quotes ensuring all parts and labor are accurate.
Work with Service Manager on large repair estimates considering all available variables.
Must assist TC with technical issues and/or problems while assisting with any manufacturer questions and/or issues.
Holt Of California