Service Specialist

Vantage West Credit Union Tucson , AZ 85704

Posted 4 weeks ago

Vantage West Credit Union

We believe that everything starts with the experience that is created in a moment. When serving our 150,000+ Members, we strive to create moments that are meaningful, impactful, and valuable. As one of Arizona's largest credit unions, we promote economic development by informing, advising, and supporting our members. We are here for more than just a job; we believe in the greater vision. We speak up, reach out, and share our knowledge in order to strengthen our communities and foster growth.

As a Service Specialist at Vantage West,

Your primary responsibility is to provide accurate, professional, and prompt Member service. You mentor, train, and direct Teller staff and financial representatives by providing feedback on sales, service, and operations goals. You are able to identify the Members' needs and you offer the appropriate products and services to Members. As a proud representative of Vantage West, you contribute to our culture of trust, teamwork, and proactivity while delivering remarkable results.

You will be a great fit if

  • You can be counted on to maintain composure during difficult situations and to remain cool under pressure.

  • With a mix of analysis, wisdom, experience, and good judgment, you make great decisions and are often sought out by others for solutions.

  • You understand work flow, opportunities for synergy and integration, and know how to organize people and activities.

  • You proactively build, develop, and maintain relationships with our Members. You earn their trust and respect by exceeding expectations.

  • You are able to speak clearly and succinctly and get messages across with a desired effect.

What else you'll need to succeed

  • High School diploma or equivalent

  • 2 years customer service, sales and/or retail banking experience

  • Must be able to work a flexible schedule Monday through Saturday as needed

What is it like to work in a Vantage West branch?

The branch is the perfect environment for those who genuinely care about our Members and community. With every interaction we are dedicated to exceeding our Member's expectations while proactively addressing Member concerns and needs. No two days or interactions are the same, just as no two Members are the same. In the branch, we pride ourselves on being the face of Vantage West and all that it stands for.

Benefits to working for Vantage West:

We strive to maintain a culture where our employees are challenged, supported, and valued. Just as we reward our credit union Members for their engagement, we reward our employees for fulfilling the Vantage West mission.

  • Competitive benefits package, 401k, and great Credit Union Membership perks

  • Generous PTO, paid holiday allowances, and tuition reimbursement opportunities

  • Community Volunteer Program- 16 paid hours giving time to causes that allow our communities to thrive

  • Limitless growth opportunities for ongoing learning, training, and development

  • We are located in the sunny southwest where it's clear skies nearly 300 days a year, what more could you need?

What's next?

If you're looking to make an impact at all levels and create meaningful change in our surrounding community, Vantage West is the place for you.

Are you ready to apply?

  • Visit our website https://vantagewest.org/about/careers/

  • Submit your application to be reviewed

  • You may be asked to complete a digital interview

  • Upon further review, you may be invited to an in-person interview and you will receive a comprehensive job description listing all responsibilities for this position. Please note that this post is intended to be a job advertisement and does not include a complete list of duties that this position may be expected to perform.

Equal Opportunity Employer


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Specialist Facilities Maintenance

Tucson Unified School District

Posted 7 days ago

VIEW JOBS 8/11/2019 12:00:00 AM 2019-11-09T00:00 SUMMARY This position provides a high level of customer service to Tucson Unified School District (TUSD) sites and departments regarding the status of facilities maintenance work orders. The Customer Service Specialist analyzes, determines, and resolves problems or initiates work orders. This position provides professional follow through with sites, departments, and personnel to ensure internal customer satisfaction MINIMUM REQUIREMENTS High School Diploma or G.E.D. Five (5) years progressively responsible customer service experience, to include authority to resolve problems Experience presenting information to various size groups Experience providing training to personnel Word Processing/Database/Spreadsheet Program Knowledge Valid Driver's License required Verbal & Written communication skills in English and a demonstrated ability to read and comprehend written/graphic and oral instructions Any equivalent combination of experience, training, or education PREFERRED QUALIFICATIONS One year in a trades or maintenance working environment, and problem-solving experience Ability to think critically and utilize analytical skills to solve problems Supervisory experience in a customer service environment ADDITIONAL REQUIREMENTS AFTER HIRE FBI fingerprint background check (at employee's expense) Proof of immunity to rubeola (measles) and rubella (German measles), or proof of MMR immunization Must hold a current Arizona Driver's license and have accrued no more than the allowable points against Driver's License as described under Governing Board Policy: EEB-R-1 Business and Personnel Transportation Services - Transportation by Employees COMMENTS 2019-2020 SCHOOL YEAR LOCATION - Operations - Broadway & Kino Parkway Area White Collar - Grade 9 $15.24 per hour 1.0 FTE - 8 hours per day 12 month position Positions less than 30 hours per week are not eligible for district benefits. Tucson Unified School District is committed to a policy of nondiscrimination based on disability, race, color, religion/religious beliefs, sex, sexual orientation, gender identity or expression, age, or national origin. Tucson Unified School District Tucson AZ

Service Specialist

Vantage West Credit Union