Service Specialist

Overview

Consider a new career today as a Service Specialist with IST Management Services. With 1,800 employees in 38 cities across the U.S., IST Management Services is the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off

The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.

HOURLY RATE OF PAY: $17.50 - 18.50 Hourly

Responsibilities

Essential Duties and Responsibilities:

• Microsoft Teams Experience a Plus

• Conference Room/Hospitality

• Light admin duties in maintain daily logs and records/operating mailing, copy and fax equipment/maintain copier equipment/updating employee lists

• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

• Typing correspondence, filing, copying, data entry, word processing, sending and receiving faxes, sorting mail and other administrative tasks as assigned

• Shipping & Receiving/ordering supplies

• Pick-up and deliver mail, parcels, copy jobs and faxes to customers/lift large bundles of mail, overnight packages and shipments of paper

• Handle time-sensitive material like confidential, urgent packages

• Demonstrate flexibility in satisfying customer demands in a high volume, production environment

• Consistently adhere to business procedure guidelines/take direction from supervisor or site manager

• Participate in cross-training Maintain all logs and reporting documentation; attention to detail

• Adhere to all safety procedures/perform other tasks as assigned

Qualifications

To be considered for this