Service Specialist / Class B CDL Driver
Req #: JR - 007359
Location: Omaha, NE US
Job Category: Technical Services
Date Posted: 9/6/2019 2:55:52 PM
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This position requires the incumbent to safely operate an 18 to 24 foot commercial vehicle and to deliver dialysis solution to a diverse home patient base and to dialysis centers. Home patient deliveries consist of delivering dialysis solution, rotation of stock, and order accuracy assurance with occasional order pick-ups and returns.
This position is physically demanding and requires the incumbent to make deliveries in challenging locations as our customer base resides in urban and rural localities. Home deliveries will require the incumbent to deliver up to, and at times in excess of, 45 cases per delivery.
The incumbent will work closely with multiple levels of the supply chain; including but not limited to, dialysis patients, regional office staff, customer service team, and healthcare professionals.
Essential Duties and Responsibilities. This section contains a list of five to eight primary responsibilities of the work. The incumbent will perform other duties as assigned.
Responsible for the safe delivery and pick up of dialysis products to home kidney dialysis patients and dialysis centers.
Responsibilities include driving an 18 to 24 foot straight truck, delivering supplies inside residential homes, rotating stock, inventory checks, and pick up and return of supplies.
Working environment encompasses all areas of a distribution center, tractor trailer, patient homes, and dialysis centers
Repetitive lifting and moving of cases weighing up to 50 pounds
Frequent entering and exiting of vehicle
Frequent bending, crouching, twisting, reaching, grasping, climbing, and balancing
Frequent kneeling, squatting and wrist turning
Qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. List knowledge, skills, and/or abilities required.
N/A: Intern or Co-op
Pass DOT drug test and physical
Pass background check
Pass Industrial Capabilities Test
Must be able to perform multiple day routes that include overnight travel
Must be able to obtain License for Material handling equipment
Training and test performed by Baxter trained instructors
Must be able to use multiple pieces of equipment to perform duties including but not limited to loading and unloading vehicles
Follow all safety rules for equipment use and driving outlined by Baxter and DOT
Excellent communication skills
Superior organizational skills
Ability to learn and adapt to new technology
Maintain driver HOS log using Electronic Logging Device (ELD)
Must be able to properly maintain HOS log manually in event ELD is not available
Must understand and comply with all DOT rules and requirements
Ability to adequately distinguish colors to identify product labels
Ability to effectively work with a diverse customer base (internal and external)
Good computer skills essential to maintain required online training
Must be professional, courteous, and self-motivated
Must possess effective problem resolution skills
Must be able to meet physical demand of position
Prior inside delivery experience a plus
Safely operate material handling equipment such as lift gates, ramps, pallet jacks, walkie rider, Liftkar (stair climbers)
Work productively and effectively in extreme cold and/or extreme heat
Must be able to work overtime on short notice
Perform other duties as necessary
Education and/or Experience. Include the education and/or experience that is necessary to perform the job satisfactorily.
N/A: Intern or Co-op
Minimum of 21 years of age
High school diploma or equivalent
Valid Class A or Class B Commercial Drivers Licenses (CDL)
Air Brake endorsement
MVR check must meet minimum standards
Valid Medical Card
Minimum of 2 year of driving comparable equipment.
Have acceptable Comprehensive Safety Analysis (CSA) score
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
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Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to Americas_TTA@baxter.com and let us know the nature of your request along with your contact information.