Service Sales Specialist

Jobot West Upton, MA , Worcester County, MA

Posted 2 weeks ago

Remote role with travel This Jobot Job is hosted by: Maria Reyes Are you a fit?

Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $70,000 - $90,000 per year A bit about us: This is a remote position with project site travel and occasional office visits Multi-Award Winning Global Distributed Energy Company looking to add a Senior Electrical Engineer to their growing team Why join us?

We offer Competitive salaries, awesome benefits, 100% employee and family premiums paid Life insurance 3x your salary paid by company 401K with up to 5% matching with immediately 100% vested Growth and advancement opportunities Hybrid work flexibility Job Details You will manage and oversee the service order book by identifying and capitalizing on opportunities for selling maintenance contracts, parts supply agreements, and transactional business, both new and existing. Primary Responsibilities: Focus on selling and securing profitable service and parts revenue, including contractual and transactional sales.

Proactively expand service business revenue and profitability by acquiring risk-managed business. Lead customer interactions to efficiently convert opportunities into contracts, including negotiation of high-revenue contracts and key client relationships. Maintain knowledge of the engine install base to inform sales strategies.

Collaborate with the Legal Department to review contract terms and conditions, ensuring business risks are identified and managed within established guidelines. Price new maintenance contracts and negotiate terms with customers. Serve as the main point of contact for Area Managers, Service Manager, and Managing Director regarding maintenance contracts and service commercial matters.

Manage contract commercial matters and liaise with customers on liquidated damages and contractual disputes. Provide one-off chargeable pricing as needed. Furnish accurate financial data on service business commercial aspects to the Service Director, identifying areas for improvement and implementing necessary changes.

Personal Attributes/Skills: Strong sales and interpersonal skills. Effective written and verbal communication skills across all levels.

Demonstrated strategic aptitude and ability to influence at senior levels. Tenacity and results-driven mindset with sound business judgment. Collaborative approach to providing high-quality service.

Numeracy, analytical, and problem-solving abilities. Attention to detail in a fast-paced environment. Customer-focused with a commitment to quality and continuous improvement.

Organized in managing personal and team workload. Willingness to be accountable for team performance and actions, and to challenge behaviors not aligned with company standards. Actively focused on self-improvement.

Additional Requirements: Confidence in technical and product expertise. Effective relationship building and communication skills across disciplines.

Proficient in written communication. Ability to perform under pressure. Recruitment and Succession Requirements:

Essential:

Extensive experience in customer relationship building. Proficiency in Microsoft Office Software. Experience in service and/or parts sales.

Proven experience in contract review and development. Minimum: Highschool degree Desirable: College degree.

Interested in hearing more? Easy Apply now by clicking the "Apply" button.


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