AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. Our integrated suite of products is built on our innovative, enterprise-grade App iQ Platform that enables our customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing, and optimizing complex application environments at scale which has led to proven success and trust with the Global 2000.
About the Role
AppDynamics Professional Services is actively looking for an Enterprise Solutions Manager to support our largest and most strategic customers. The Enterprise Solutions Manager will develop deep understanding of the AppDynamics solution through product training, and act as both a technical advisor, sales specialist and enablement specialist supporting some of AppDynamics' highest profile customers. The Enterprise Solution Manager will sell AppDynamics Professional Services Offerings for a defined territory and against business targets.
The Enterprise Solutions Manager will build and maintain long-term relationships with customers by understanding their business goals, challenges, and market opportunities. This is a great position to enhance your customer facing skills while leveraging your technical expertise to solve real life business problems for Fortune 500 companies. Other responsibilities include:
Build relationships with Customers, Account Managers and Regional Sales Leaders and partner with the customer and sales teams and act as best trusted partner
Build deep technical expertise on the AppD product and the application stacks and use those skills to address customer business challenges as needed
Function as a front-line Professional Services Sales resource for "best practice" and informal customer questions for key accounts
Design and develop Professional Services offerings to integrate AppDynamics in customer's environment and make it a part of their business strategy and operations
Manage the SOW/RFP process handling customer's objections and explaining AppDynamics solutions in prep meetings, requirements workshops, and discovery sessions
Identifying risks, resource allocations, and schedules for project success and customer value realization
Build and maintain strong relationships with key stakeholders throughout the delivery process securing key references at all levels
Work with a Contract and Project Management Offices to adhere to best practices and business guidelines
Support customers executing projects on time and on budget while maintain margins and managing resources effectively to product high quality work
Meet/exceeded bookings, revenue and utilization targets
We know that the award-winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:
Medical, dental, vision coverage
401k match (4.5%)
Wellness perks (hobbies, education, store discounts, personal finance)
4 weeks paid time off (PTO), 5 days volunteer time off (VTO), 14 holidays (including 1 birthday PTO and 1 floating holiday)
Mandatory company shut down between Christmas and New Years
Weekly catered breakfast and lunch, and all the snacks, fruits and drinks
State of the art office in downtown San Francisco, centrally located near BART, Caltrain, Muni, the ferry, and a bike share station.
Free shuttle service and pre-tax commuter benefits
Just a note
Note to Recruiters and Placement Agencies: AppDynamics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee. AppDynamics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of AppDynamics.
AppDynamics is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor. AppDynamics complies with all applicable laws, including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance). If your disability makes it difficult for you to use this site, please contact email@example.com. AppDynamics participates in E-Verify.