Service Repair Technician

Fortive Solon , OH 44139

Posted 2 months ago

We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. By embracing our diverse experiences and views, we are better positioned to deliver results, create innovations that matter, and thrive in today's changing world. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive.

We have an exceptional opportunity for a Service Repair Technician to join our team in Solon, OH. Technicians perform both routine and complex work related to the repair and calibration of test, measurement and diagnostic equipment. They repair instruments returned to the factory for service, to both the modular and component level as needed. Tektronix will invest in your professional growth by providing education and training opportunities, such as Certified Calibration Technician certification, to keep current in the field. The work environment is fast-paced, high-energy and professionally rewarding. Continuous improvement is part of our culture and employee participation is key to its success.

Responsibilities Include:

  • Analyzes, troubleshoots, makes repairs, resolves technical problems and performs maintenance service on equipment or components returned to the repair center by customers

  • Conveys data and trends on product repairs to the appropriate person or department to assure quality and customer satisfaction

  • Interacts with customers for products requiring repair or limited calibration

  • Escalates unusual product issues to appropriate support teams

  • Completes calibration data sheets accurately and efficiently

  • Completes all documentation supporting: customer requirements, reporting, ISO and other quality systems

  • Adheres to quality management system policies and procedures

  • Participates in daily scheduling, visual management, continuous improvement, and basic problem-solving work, as applicable

  • Performs other support functions as required in an efficient and orderly manner

Job Qualifications

  • Associates Degree in Electronics Technology or other related education

  • Typically requires a minimum of 2-4 years of related experience

  • Good customer service skills

  • Able to multi-task with shifting priorities

  • Good written and verbal communication skills

  • Proficient with Microsoft Windows, Microsoft Office (including Excel), and Internet applications

  • Familiarity with calibrations standards, such as Z540 or 17025

  • U.S. Citizen or U.S. Person status required

  • Capable of lifting 50 pounds unassisted

  • Ability to work daily and weekend overtime as necessary

Preferred:

  • Able to troubleshoot to the component level on printed circuit assemblies

  • Strong soldering skills

  • 2-year Technical certification

  • Familiarity with test, measurement and diagnostic equipment

  • Ability to meet requirements to drive a company vehicle (valid driver's license and clean driving record)

  • Ability to work either day shift or swing shift

  • Military Metrology/Calibration (PMEL or TMDE) training

When you join Tektronix and Fortive, you will work in an extraordinary team, learning with and from great people, where diversity and inclusion is celebrated. You will have the opportunity to do work that makes a difference in the world. You will be trusted and empowered to contribute in meaningful ways with visibility and accountability. We are obsessed with our customers and have a commitment to transparency, unending learning and growth to accelerate progress and innovation. Join us for the excitement of a startup with a history of success! For You. For Us. For Growth.

This position's primary/essential functions are subject to US Government ITAR compliance requirements under current government contracts. Therefore, all applicants must be either a US Citizen or a holder of a current valid Green Card and must provide proof of citizenship or legal residency via a birth certificate, a current valid green card, unexpired passport, or a naturalization certificate. We encourage applicants to bring such proof to their interview. However, in no case will applicants be allowed to begin their scope of work in this specific position without providing such proof.

All employment offers are contingent upon successful completion of our pre-employment drug screening, background/criminal check, and if applicable a motor vehicle record search and/or financial record check.

Candidates with less education/experience may be considered for other opportunities.

Fortive is a diversified industrial growth company comprised of global businesses that are recognized leaders in attractive markets. With more than $6 billion in annual revenues, Fortive's well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution.

Fortive is headquartered in Everett, Washington and employs a team of more than 24,000 research and development, manufacturing, sales, distribution, service and administrative employees in more than 40 countries around the world. Our team grows by tackling challenges that accelerate progress and further their careers. With a culture rooted in continuous improvement, the core of our company's operating model is the Fortive Business System. For more information please visit: www.fortive.com.

Tektronix is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Our work accelerates technological breakthroughs that are revolutionizing culture and industry worldwide. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. Realize your true potential at Tektronix join us in revolutioneering a better tomorrow.

"The company in which you have expressed employment interest is a subsidiary or affiliate of Fortive Corporation. The subsidiary or affiliate is referred to as a Fortive Company. Fortive Corporation and all Fortive Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-866-272-5573 or e-mail applyassistance@fortive.com to request accommodation."


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Service Repair Technician

Fortive