As a part of our continued success, we are currently seeking a hard-working Field Customer Service Rep (Driver) to join our team to develop business relationships and provide site installation and maintenance tasks. If you want to be part of a motivated and successful team of winners, we definitely want to hear from you. Quick Apply today!
(Medical Services / Healthcare / Customer Service / Field Service / Full Time / Delivery / Outside Sales / CNA / Certified Nursing Assistant)
As a Field Customer Service Rep (Driver)you will be responsible for implementing equipment orientation, verifying new equipment, and completing necessary paperwork as required for new patient installation. This will involve setting up equipment in a professional manner in different sites such as apartments, private homes, clinics, hospitals, nursing homes, and other areas. In addition, you will be validating safety procedures in the delivery and installation of equipment to ensure proper functioning.
Additional duties for this full time field service role include, but are not limited to:
Providing detailed instructions on how to use the equipment
Delivering oxygen cylinder and concentrator on daily days and refiling reservoirs
Performing minor repairs and preventative maintenance
Scheduling maintenance repairs with different clients
Maintaining company vehicle by cleaning and performing daily inspections
Working as on-call service representative and record information on service call reports
Cleaning rental equipment when returning to the center and organizing warehouse/storage area
Following FDA guidelines pertaining to cylinder and oxygen testing
Adhering to different standards and policies of all equipment
We are looking for a Field Customer Service Rep (Driver) who combines strong clinical assessment with remarkable problem-solving skills and eagerness to provide world-class customer service. It is also important that you display solid time management skills as well as the ability to work both independently and as a part of a team. You should also demonstrate excellent verbal and written communication skills in order to effectively speak with customers, clients, and other employees of our center.
Specific qualifications for this customer service maintenance role include:
High school diploma or GED
Minimum 21 years of age
Must have or be able to get a Commercial Driver's License (CDL)
DOT qualified or certifiable
Solid knowledge of safety and regulatory manual, General Safety, OSHA, Personal Protective Equipment, DOT, FDA, and emergency planning
Physical demands include:
Repeated or prolonged standing, bending, kneeling, twisting, and occasional climbing of stairs
Frequently lifting or moving up to 50 pounds
Occasionally lifting or moving up to 120 pounds
Home care/medical device background a plus
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Quick Apply today!
Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans