It takes powerful technology to connect our brands and partners with an audience of 1 billion. Nearly half of Verizon Media employees are building the code and platforms that help us achieve that. Whether you're looking to write mobile app code, engineer the servers behind our massive ad tech stacks, or develop algorithms to help us process 4 trillion data points a day, what you do here will have a huge impact on our businessand the world. Want in? As Verizon's media unit, our brands like Yahoo, TechCrunch and HuffPost help people stay informed and entertained, communicate and transact, while creating new ways for advertisers and partners to connect. With technologies like XR, AI, machine-learning, and 5G, we're transforming media for tomorrow, too. We're creators and coders, dreamers and doers creating what's next in content, advertising and technology.
Oath's Service Reliability Engineering team is seeking a talented "Rapid Response Engineer" to play a vital role in a team that runs critical operations and systems engineering for Yahoo most popular internet sites including Mail, Messenger, Sports, Finance, Games, News, Entertainment and many others.
This position requires an aggressive troubleshooter who can multitask on problems of varying difficulty, priority and time-sensitivity. This versatile position requires familiarity with all the support concepts of busy web sites: Systems and database administration; Networking; Process troubleshooting; QA and rollout automation.
Identify the priority and criticality of incoming alerts and prioritize appropriately
Diagnose & repair issues using critical knowledge of Apache, UNIX processes, MySQL and related technologies within the OSI stack.
Track issues through the ticketing systems and follow through to resolution
Utilize monitoring tools to proactively identify issues and trends
Write clear and concise operational runbooks
Escalate significant issues to service, network or other operations engineers
Lead by example, deliver results and eliminate missed opportunities
Ideal candidate will possess a broad range of computer science skills. The candidate must be persistent, result oriented, and a self starter.
The candidate should have 4 or more years experience in technical operations and additional exposure to tool/product development. Knowledge of Unix/Linux, Apache, performance tuning concepts, and web applications is a must. SQL experience (mysql, Oracle) is a plus.
BS in Computer Science
Experience with high-volume websites is a plus
Strong written & oral communication skills are essential. Proven ability to write bugs, test cases, problem reports
Ability to rapidly learn and assimilate knowledge of complex software and systems, and apply understanding of system architecture when planning operational tasks and strategy
Demonstrable experience in one or more languages such as: shell scripting, Perl, PHP, or Java or C is also a plus
Experience with statistical analysis of defects and system performance a plus
Strong knowledge of TCP/IP networking, SMTP, HTTP, load-balancers, highly available network servers
Verizon Media is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Verizon Media is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (https://www.verizonmedia.com/careers/contact-us.html) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.
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