Service Porter (British Motor Car Distributors)

Qvaleag San Francisco , CA 94118

Posted 3 months ago

The Service Porter helps ensure complete customer satisfaction by moving vehicles in and around the service area/lot, maintaining the cleanliness of vehicles and the service area, delivering vehicles to customers after service is complete, and transporting customers to/from their home when needed.

The ideal candidate has a high energy level, a desire to work in a fast paced environment, and a valid driver's license. Candidates must have a positive attitude and must be able to drive both manual and automatic transmissions and safely maneuver vehicles in tight and small spaces. Previous experience is preferred.

The Service Porter must be flexible and willing able to carry out additional duties as assigned by management due to operational needs.

RESPONSIBILITIES

  • Delivers keys and repair order to the appropriate Service Advisor after parking vehicle

  • Drives vehicles to and from service areas and lot as needed

  • Follows all shop policy, procedure, safety, and environmental rules

  • Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location

  • Helps maintain a clean and safe service area by performing general cleaning duties (trash removal, sweeping, etc.)

  • Helps maintain lot appearance by cleaning driveway and sidewalks, removing snow and debris as necessary

  • Helps with loaner vehicles and parks vehicles after they have been written up

  • Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service

  • Retrieves vehicles for customers when picking up, waiting at the vehicle and thanking customers for their business

  • Transports customers to and from their home when needed and requested

  • Directs customers to the appropriate department or point-of-contact

  • Greets all customers in a warm, sincere, and helpful manner

  • Attends all staff meetings, trainings, and educational classes as required

  • Follows all safety and security procedures

  • Performs other duties as assigned

QUALIFICATIONS

  • Unrestricted driver's license and clean driving record

  • One year of relevant experience

  • Must be at least 18 years old

  • Valid Driver's License

  • Able to safely operate motor vehicles in tight and small spaces

  • Helpful attitude and friendly demeanor

  • Able to bend, kneel, squat, stand, and lift heavy objects as needed

  • Open availability, including weekends

  • Able to drive both automatic and standard-transmission vehicles

BENEFITS

  • Dental Insurance

  • Health Insurance

  • Vision Insurance

  • Sick Time

  • Vacation

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Service Porter (British Motor Car Distributors)

Qvaleag