Service Porter (British Motor Car Distributors)

Qvaleag San Francisco , CA 94118

Posted 3 months ago

The Service Porter helps ensure complete customer satisfaction by moving vehicles in and around the service area/lot, maintaining the cleanliness of vehicles and the service area, delivering vehicles to customers after service is complete, and transporting customers to/from their home when needed.

The ideal candidate has a high energy level, a desire to work in a fast paced environment, and a valid driver's license. Candidates must have a positive attitude and must be able to drive both manual and automatic transmissions and safely maneuver vehicles in tight and small spaces. Previous experience is preferred.

The Service Porter must be flexible and willing able to carry out additional duties as assigned by management due to operational needs.


  • Delivers keys and repair order to the appropriate Service Advisor after parking vehicle

  • Drives vehicles to and from service areas and lot as needed

  • Follows all shop policy, procedure, safety, and environmental rules

  • Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location

  • Helps maintain a clean and safe service area by performing general cleaning duties (trash removal, sweeping, etc.)

  • Helps maintain lot appearance by cleaning driveway and sidewalks, removing snow and debris as necessary

  • Helps with loaner vehicles and parks vehicles after they have been written up

  • Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service

  • Retrieves vehicles for customers when picking up, waiting at the vehicle and thanking customers for their business

  • Transports customers to and from their home when needed and requested

  • Directs customers to the appropriate department or point-of-contact

  • Greets all customers in a warm, sincere, and helpful manner

  • Attends all staff meetings, trainings, and educational classes as required

  • Follows all safety and security procedures

  • Performs other duties as assigned


  • Unrestricted driver's license and clean driving record

  • One year of relevant experience

  • Must be at least 18 years old

  • Valid Driver's License

  • Able to safely operate motor vehicles in tight and small spaces

  • Helpful attitude and friendly demeanor

  • Able to bend, kneel, squat, stand, and lift heavy objects as needed

  • Open availability, including weekends

  • Able to drive both automatic and standard-transmission vehicles


  • Dental Insurance

  • Health Insurance

  • Vision Insurance

  • Sick Time

  • Vacation

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Manager (British Motor Car Distributors)


Posted Today

VIEW JOBS 11/21/2018 12:00:00 AM 2019-02-19T00:00 Our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates an unforgettable buying experience, one customer at a time. Successful candidates should have a proven track record of operating a high end. high volume, profitable car dealership. The position will involve leading a sales team of 6-10 Brand Ambassadors to success. Strong leadership skills and a stable, successful employment history are a must. Must be willing to work as part of a team and take direction from General Manager and/or Corporate Executives. Candidates for the position must be detail oriented, process driven and have a history of following and implementing successful sales processes, as well as a successful history in the retail automotive industry with verifiable prior Sales Manger experience. Sales Manager Duties will include, but will not be limited to: * Hiring, Training, and Developing store employees * Overseeing daily routine of employees and monitoring Daily, Weekly, and Monthly performance * Working closely with customers to meet their needs * Utilizing digital tools to successfully engage with customer and meet their needs * Forecasts Monthly Sales for both Manufacturers and Corporate Team * Maintains CSI scores above acceptable levels * Other duties as needed and directed by Corporate Team RESPONSIBILITIES * Addresses customer concerns and issues or escalates them as needed * Maintains above average CSI scores. * Attends all staff meetings, trainings, and educational classes as required * Helps educate/train new staff members * Ensures stated goals are met * Guarantees customer satisfaction in all areas * Hires, trains, and monitors team member performance * Manages and oversees staff, which includes recruiting/hiring, evaluating, scheduling, terminating, etc. * Develops viable sales forecasts and associated sales strategies * Ensures all sales targets are met or exceeded * Establishes sales quotas and manages overall sales goals * Maintains accurate sales documentation * Provides timely and accurate reports on all sales activities as needed * Performs other duties as assigned QUALIFICATIONS * Excellent interpersonal skills to interact professionally with customers, vendors, and staff * 5 years of progressive and relevant experience * Experience in supervising and managing staff * Able to achieve goals with limited direct supervision * Able to deal with confidential information appropriately * Demonstrated ability to close sales * Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress * Highly organized and detail oriented * Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment * Verifiable sales performance in sales and CSI. * Working knowledge of CDK/ADP Dealer Management Systems * Working knowledge of Dealer Socket and Darwin systems BENEFITS * Dental Insurance * Health Insurance * Life Insurance * Vision Insurance * Paid Vacation * Sick Time Qvaleag San Francisco CA

Service Porter (British Motor Car Distributors)