Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Service Manager - Yachts

Expired Job

Flagship Management Bradenton , FL 34201

Posted 4 months ago

Flagship Management is currently looking to recruit a service manager for a growing yacht builder / service center in Bradenton, Florida. This employer builds a line of yachts in the 40-90' range along with offering service / maintenance / repair for a variety of brands of similar size. This professional will be responsible for the overall management of a team of 20-30 people consisting of tradesmen, service writers, parts, and administration employees.

Responsibilities:

  • P&L responsibilities for service department

  • Management of service center employees

  • Responsible for escalating customer service issues

  • Quality control for service advisors, parts, and trades

  • Organize and perform training / recruitment for tradesmen

  • Report / communicate progress to upper management

Requirements:

  • Minimum of 3 years of experience in a management position related to yachts

  • Supervision of at least 10+ employees

  • Experience with yacht trades / boat building

  • American citizen or current green card holder

  • Ability to pass an initial drug screen and background check

Prefer:

  • Yacht service manager experience

  • Formal education in at least one trade / boatbuilding

  • ABYC certifications

  • Business management experience

In return, this employer is prepared to offer a competitive salary with benefits, and a chance to work in one of the premier boatyards on the Gulf Coast of Florida.

Please send updated resumes to Derrick Hill at for consideration.

Salary: $70,000.00 - $100,000.00


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Director Global Service Desk

Foot Locker

Posted 7 days ago

VIEW JOBS 12/12/2018 12:00:00 AM 2019-03-12T00:00 Do you have a passion for technology and delivering outstanding IT customer service? Do you enjoy leading large global teams? Then check out our IT Director of Global Service Desk role! In this position you will be responsible for our global Service Desk framework, management, solutions, processes and people. Leverage your experience to develop key business and technology processes in areas relating to Service Desk, incident management, problem management, change management, configuration management, etc. In addition to business process leadership, you will define and execute a strategy for providing a best-in-class IT support experience. Leading and supporting a global team you will be accountable for alignment of priorities and resources to execute business priorities. This position is also responsible for driving projects such as global KPIs / SLAs, support for new technology implementations, and driving support efficiencies. * Define and build a world class global Service Desk, develop vision and strategy, create innovative solutions for ticket reduction and automation efficiencies, attract and retain top talent, and raise the bar for IT support at Foot Locker, Inc. * Foster a culture of premier user support experiences, measure and track user satisfaction * Improve KPIs, SLAs, reporting cadence, processes required for running an effective global Service Desk * Responsible for driving the technology strategy for tools and intake methods around the Service Desk, inclusive of chat, text, walk-up, video and self-help automation * Develop, mature, and generate exec-level reporting on metrics and data points related to the Service Desk and the quality of user experience, demonstrate continuous improvement opportunities * Create an ecosystem of self-service global standards that are simple and user friendly * Provide management of Foot Locker's global Service Desk - strategic, operational and administrative programs, projects, and/or services that support the program * Manage Service Desk goals, priorities, escalations, volumes, aged tickets, and other associated processes * Provide recommendations to leadership in the development, implementation, and evaluation of new or modified policies, practices, and procedures * Serve as a role model and ensure all team leaders are visible and effective partners with IT counterparts, broader Foot Locker stakeholders, and service providers * Manage and provide leadership to global team members, oversee annual performance appraisals, development and succession planning for the team * Bachelor's degree in Information Technology, Information Systems, Computer Science, or related field of study * Minimum 5 years of progressive experience and demonstrated success leading an Enterprise IT Service Desk or Corporate Help Desk * Excellent written and verbal skills; strong problem-solving and vendor management skills; effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve * Ability to travel < 10% DESIRED CHARACTERISTICS: * Prior experience managing a Global Service Desk for a Fortune 500 company * Prior experience leading technical teams * Availability during off-hours to respond to and lead resolution of urgent, service affecting issues Foot Locker Bradenton FL

Service Manager - Yachts

Expired Job

Flagship Management