Service Manager

TBC Corporation Fort Myers , FL 33912

Posted 2 weeks ago

Description

The role of the Automotive Service Manager is to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Tire Kingdom is committed to training our associates and promoting from within the organization.

Company Overview

For 60 years, TBC Corporation (TBC), one of North America's largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB, Tire Kingdom, Big O Tires and Midas. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.

Job Responsibilities

  • Supervise the flow of cars within the service department

  • Supervise the Automotive Technicians and General Service Technicians

  • Inform customers of vehicle inspection findings

  • Educate and explain service recommendation to customers

  • Assist Store Manager with operational duties

  • Deliver excellent customer service

  • Other duties as assigned

Qualifications

  • A minimum of 2 years of Store or Service Manager experience

  • General automotive knowledge

  • Excellent customer service disposition

  • Good communication skills

  • Scheduling experience

  • Team building skills

  • Ability to work a flexible retail schedule including weekends, evenings and holidays

  • Valid Driver's License

  • Criminal Background Check

  • Pre-employment Drug Screen

  • 18 years or Older

Benefits

  • Competitive compensation and monthly bonus potential

  • Medical, Dental and Vision coverage

  • Company paid short term disability and company subsidized long term disability

  • Company paid life insurance

  • 401(k) with company match and immediate 100% vesting

  • Generous paid vacation and paid time off

  • Tuition reimbursement

  • Company paid ASE Certification and Career Path Development programs

  • Flexible spending account

  • Employee assistance program

  • Purchasing power program that allows associates with a year of service to make large retail purchases through convenient payroll deduction

  • Vendor purchase discount program

  • Employee automotive discounts

  • And more!

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

Nearest Major Market: Fort Myers

Nearest Secondary Market: Cape Coral

Job Segment: Medical, Service Manager, Payroll, Manager, Healthcare, Customer Service, Finance, Management, Automotive

Apply now "


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Manager

Sky Zone Trampoline Park

Posted 2 weeks ago

VIEW JOBS 9/7/2019 12:00:00 AM 2019-12-06T00:00 Job Summary Responsible for supporting the Communications Manager with administrative responsibilities. The customer service manager is responsible for hiring, onboarding, and training new team members and certified trainers; administrative work such as scheduling, weekly and monthly reports, and office supply inventory; driving a sales culture; monthly postcard and outbound call reporting. Under the direction of the Communications Manager, the Customer Service Manager will communicate park and event changes to customer service staff. Qualifications * Proven ability to motivate a team and drive culture to create results * Ability to solve problems under pressure while maintaining a fun, friendly environment * Ability to work nights and weekends * In addition, the qualifications listed above, the ideal applicant: * Lives the Sky Zone Core Values: Make it Fun, Keep it Safe, Be Healthy, Do Good, and Deliver WOW Shifts are evenings and weekends. Job Type: Part-time with Full-time potential Salary: $12.00 to $14.00 /hour Required experience: * shift manager: 1 year * customer service: 2 years Sky Zone Trampoline Park Fort Myers FL

Service Manager

TBC Corporation