Service Manager - Property Maintenance

Peak Living Ypsilanti , MI 48197

Posted 1 week ago

Peak Living is currently seeking qualified Service Managers to join our team! Under the direction of the Community Manager, the Service Manager maintains the property in a high-quality condition, provides excellent customer service, maintain required records/logs, supervises preparation of move-ins and operates within approved budget.

Typical range of hours is based on the community needs and may require weekends and after hour emergency services.

Knowledge / Skills / Ability

  • Hands-on working knowledge of typical apartment maintenance tasks is required.

  • Must possess leadership skills and ability to deal effectively with customers.

  • Must have basic knowledge of HVAC and become CFC/EPA certified within 90 days of employment.

  • Attend any required Peak Living maintenance trainings.

Preferred Education and Experience

  • One year as a Maintenance Supervisor with professional management firm or six months assistant with Peak Living LLC. Final decision as to suitability is made by Regional Manager.

Supervisory Responsibilities

  • Assist Community Manager in hiring, inspecting, counseling and promoting, staffing levels as directed by the Regional Manager and if needed, terminating employees.

  • Teach skills to staff members.

  • Schedule work.

  • Maintain a safe working environment.

  • Communicate anticipated needs for replacement based on life span of equipment.

  • Support and utilize national vendors. If service or pricing is not satisfactory communicate with Director of Property Maintenance.

Residential Standards

  • Make sure that common areas are safe, in repair and clean.

  • Perform preventive maintenance for pools, parking lots, building exteriors, etc.

  • Make Capital improvement recommendations.

  • Respond to all service requests within 24 hours.

  • Prepare all apartments in market ready condition within 7 days of becoming vacant.

  • Visit competing properties and inspect quality of maintenance.

  • Order parts as need to repair community.

  • Continually educate staff on safe working conditions and keep informed on all work safety issues including OSHA guidelines and Peak Living safe working conditions bulletin.

Peak Living LLC offers a competitive compensation package including monthly and quarterly bonuses, health, vision, dental and life insurance and discounted rent program.


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