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Service Manager

Expired Job

Lithia Motors Fresno , CA 93707

Posted 4 months ago

Overview

Lithia Ford Lincoln of Fresno

Service Manager/Fixed Operations Manager

Service Manager Automotive Technician Manager Auto Tech Manager

Lithia Ford Lincoln of Fresno continues to grow and we are seeking a Service Manager to join our successful team.

Lithia Ford Lincoln of Fresno is one of many Lithia Auto Stores. At Lithia we provide a unique blend of leadership skills with a culture that embodies our core values and the opportunity to work in a professional environment. Lithia also offers on-going training and advancement opportunities. Take your career to new levels with one of the largest and most successful publicly traded retail automotive groups in the nation.

Job Description

Responsibilities:
The Service Manager manages the activities of all service related staff ensuring exceptional customer service and the attainment of Lithia's performance targets. This individual is responsible for the hiring, training and development of all service staff. The Service Manager serves as the liaison between the store and Support Service to ensure that Store Performance Expectation (SPE) objectives and customer satisfaction are obtained.

  • Lead team in Service and Drive Service business

  • Inspect, maintain and organize all service areas in accordance with state and federal OSHA laws.

  • Ensure full compliance with manufacturer policies, warranties, procedures and guidelines.

  • Manage the administration of all warranty, receivables and service contracts.

  • Ensure a safe and professional environment for employees and customers.

  • Ensure exemplary customer service levels are executed and maintained in a timely and consistent manner commensurate with CSI (Customer Service Index) standards.

  • Develop an effective service team through proper hiring, training, counseling and performance standards.

  • Establish and maintain active working relationships with vocational and technical schools to source and recruit future service technicians.

Service Manager Automotive Technician Manager Auto Tech Manager

Qualifications:

  • 3-5 years of Dealership Management experience is required

  • Large Dealership experience is required

  • Ford experience is a plus but not required

  • Strong communication and customer engagement skills with the ability to Earn Customers For Life

  • High School graduate or equivalent

  • Possess an acceptable driving record and a valid driver's license in your state of residence.

Why Lithia?

We are an exciting, dynamic, and highly successful team and (LAD) a member of NYSE. We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets. We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.

We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful.

Our offerings include:

  • Medical, Dental, Vision Plans, and Wellness Programs

  • Paid Holidays & PTO

  • Short and Long Term Disability-Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

Lithia Auto Stores is an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

Service Manager-Fixed Operations Manager Automotive Shop Manager

#CB


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Service Manager

Expired Job

Lithia Motors