Service Manager

Chipotle Mexican Grill Bowling Green , KY 42103

Posted 2 months ago

Service Manager (18028389)

Description

The Service Manager is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Managers to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed, and assist others with those tasks.

In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:

Food Quality

Making sure great tasting, high quality food is served. Resolving food quality issues. Managing food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and enforcing the Daily Food Safety Checklist and food safety policies and procedures.

Customer Interaction

Resolving customer incidents and working to ensure positive customer experiences.

Team Management

Managing crew breaks, shift changes, shift meetings, and line schedules. Developing and cross-training all front of house Crew. Assisting with Crew performance reviews and the resolution of performance issues. Training and developing future Service Managers.

Office Administration

Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork. Overseeing office equipment and making sure office supplies are ordered as necessary. Ensuring the proper quantity of supplies are available as needed. Troubleshooting back of house computers and POS system.

Miscellaneous

Ensuring the line and reach-in cooler are organized and clean. Managing daily and weekly cleaning of the line, dining room, restrooms, and patio. Assisting with the execution of marketing promotions.

The ideal candidate will:

  • Have Chipotle Crew member and/or Kitchen Manager experience

  • Be able to understand and articulate Chipotle's Food With Integrity philosophy

  • Have knowledge and experience of cash handling policies and procedures

  • Have knowledge of Food Safety and health department matters

  • Have managed office paperwork management before

  • Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location

  • Have a high school diploma

  • Have restaurant experience

Primary Location: Kentucky

  • Bowling Green

  • 2785

  • Bowling Green KY-(02785)

Work Location:
2785

  • Bowling Green KY-(02785)
    3040 Scottsville Road

Bowling Green 42104

Job: Restaurant Management

Job Posting: Oct. 22, 2018

Job Number: 18028389


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Service Technician

Camping World

Posted 3 days ago

VIEW JOBS 1/16/2019 12:00:00 AM 2019-04-16T00:00 The outdoors is a big place and just as it offers endless adventures, so does our company. Camping World is the premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale; service centers with over 1,900 bays and over 1,600 technicians on staff; over 100 collision centers; RV Spa detail and refurbishment centers; technical advice from knowledgeable experts and hard-to-find parts. As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Camping World is a big place, just like the great outdoors. We make it our mission to equip you for it. We've got an awesome team already, but there's always room for more! We are ideally looking for someone with advanced diagnostic and repair skills for Recreational Vehicle (RV) coach systems, generators and coach body repairs. Someone who is passionate about fixing mechanical, plumbing, HVAC, electrical, and maintenance problems would be ideal. A successful Recreational Vehicle (RV) Technician will have strong attention to detail, be self-motivated and well-versed in all maintenance and repairs. Camping World will pay to certify individuals not already certified. Pay is based on experience and a flat-rate fee structure with uncapped earning potential. Essential Job Functions: * Provide and document complete diagnostic test and repair or replacement services to customers * Perform electrical, plumbing, carpentry and appliance maintenance * Track all parts and materials used in repairs or replacements * Keep supervisor appraised of work progress * Ensure that the final work product meets quality standards and is inspected by supervisor or designee * Maintain a safe and clean work area for customers and coworkers * Perform other miscellaneous duties as assigned Essential Job Skills: * Certification from college or technical school in trade field (HVAC, Electrical, Plumbing, Maintenance, etc.) is certainly helpful but, we also consider applicable work experience * Minimum 1 year service technician experience or related fields preferred * RVIA certification helpful but not required * Prolonged periods of standing, stooping, crawling, and bending * May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices * Potential exposure to heights and hazards related to working with electrical and welding equipment * Possible exposure to environmental conditions include heat, cold, humidity, noise, dust and wetness * Prolonged periods of standing, stooping , crawling and bending Must furnish own hand/shop tools * Valid driver's license We promote a drug-free work environment. Competitive pay, based on experience. We don't just accept diversity - we support it, celebrate it and thrive on it for the benefit of our associates, our customers and our company. We are proud to be an equal opportunity workplace where we strive to think outside - and not simply check - the box. To apply, email your resume to Regional Recruiter, Sindy Dominguez, at sindy.dominguez@campingworld.com Camping World Bowling Green KY

Service Manager

Chipotle Mexican Grill