Service Manager

Buffalo Wild Wings Blaine , MN 55449

Posted 2 months ago

Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings.

It's fun. It's fast-paced. We're at the top of our game - and we want to keep it that way.

So, we're constantly upping the ante, providing the ultimate experience for our fans. And, of course, it's our people that bring that experience to life.

GAME DAY

Our Sports Bar Service Manager is on the front line, operating our sports bars on a day to day basis. As a Service Manager, you'll be responsible for overseeing Front of House (FOH) operations and will directly oversee all Servers.

It will be up to you to make sure that FOH operations are running smoothly while providing the ultimate experience for our sports fans, focusing on Guest Engagement and satisfaction. If that weren't cool enough, you'll also ensure that overall day-part sales building initiatives are properly executed.

WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU BRING TO THE TABLE

  • You know the business. You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.

  • You have the education and experience. You're a high school graduate or similar and possess proper food handlers and alcohol dispensing certifications (if required by law). Extra points if you bring a bachelor's degree, and/or 2 years of previous management experience.

  • You're Team focused. You have a passion for training and developing your Team.

BRAG FACTOR

You'll be working for the hottest brand around and have tons of fun doing it. As a Sports Bar Service Manager, you'll be eligible for monthly and quarterly bonuses and a comprehensive benefits program.

You will have the resources to be at the top of your game. Everything that we put into developing sauces for our famous wings, we put the same vigor into developing and growing our managers. From learning and development to career progression - we've got it covered. Did we mention that you'll never miss a sporting event ever again?

A complete job description can be requested from your Talent Advisor. Buffalo Wild Wings, Inc. is an equal opportunity employer. www.buffalowildwings.com



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Associate

Walgreens

Posted 1 week ago

VIEW JOBS 9/14/2020 12:00:00 AM 2020-12-13T00:00 Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. * Part-time * Level: Entry-Level * Travel: 0% Benefits * Healthcare Medical/Dental with 30 hour average week * PTO Vacation (after 6 months) * Employee discount Walgreens employees and their immediate families are entitled to a 15% discount on most purchases at any Walgreens Store and 25% on Walgreens brand products. * Retirement planning/saving Company matching helps employees secure their financial future and reach their retirement savings goals. * Flexible hours * Training programs Business schools Responsibilities * Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. * Implements Company asset protection procedures to identify and minimize profit loss. * Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). * Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. * Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. * Has working knowledge of store systems and store equipment. * Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned. Training & Personal Development * Attends training and completes PPLs requested by Manager or assigned by corporate. Basic Qualifications * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications * Prefer six months of experience in a retail environment. * Prefer to have prior work experience with Walgreens. An Equal Opportunity Employer, including disability/veterans. Walgreens Blaine MN

Service Manager

Buffalo Wild Wings