The Community Builders Boston , MA 02298
Posted 2 days ago
Position Description Under the direction of the Service Maintenance Manager the Service Technician II is responsible for promptly responding to all service requests apartment turnover preparation and the preservation and maintenance of the property This role will have a strong degree of building trades skills and work independently to handle a variety of apartment interior exterior and the site grounds The Service Technician II is vital to the successful maintenance of the property through excellent customer service focus and a positive and productive relationship with other team members Responsibilities Diagnose and perform repairs for appliances carpentry hardware accessories masonry painting as well as basic electrical plumbing and HVACRespond and complete to all service requests and on call emergencies in a timely and professional manner as directed by the Community Manager or Service ManagerComplete or monitor vendor preventive maintenance task completion for building systems equipment and components
Prepare and perform repairs to vacant apartments to be ready for new resident move ins
Maintain grounds and common spaces through cleaning trash management landscaping and snow removal
Prepare and make repairs for REACHQS inspections and audits
Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPEAvailable for weekend work on call rotation and emergency service call duties
Assist Maintenance Supervisor with providing technical guidance to Maintenance Tech IKnowledge Skills and Abilities Ability to read write understand and communicate in English bilingual skills a plus
Basic skills with computer and hand held devices
Knowledge of Federal Fair Housing Laws & Guidelines a plus
Knowledge of all hand and power tools cleaning supplies and Personal Protection Equipment PPEValid Drivers License and reliable transportation
Strong attention to detail organizational time management and problem solving skills
Superior customer service skills including the ability to manage difficult customers andor situations
Physical Demands & Work Environment Occasionally ascendsdescends a ladder to service the lights and ceiling fans
Frequently moves equipment weighing up to 50 pounds across sites
Constantly works in outdoor weather conditions
Education & Experience High School diploma or equivalent required Trade school or 3 years of progressive responsibility in property management or hospitality
Minimum of 3 years of advanced hands on repair experience in two or more building tradesREACHQS experience preferred
Industry Trade certifications
Degrees NAHMS CAMT OSHA HVAC ETC preferred
Benefits Medical dental and vision insurance12 Paid Holidays & tenure based PTO accruals
Employer contributions to Health Savings AccountsCompany paid Life & Disability Insurance403b retirement plan with company match
Tax advantage accounts commuterparking medical & dependent care FSAHospital & Critical Illness InsuranceConfidential 247 Employee Assistance ProgramThe Community Builders is committed to diversity in its workplace Applicants from diverse backgrounds are encouraged to apply
The Community Builders