Requisition #: 9088
Shift : 1
Start Time : 6:00am
End Time : 3:00pm
Schedule Days : Monday
Position Status: Full Time (40 hrs week)
Accept responsibility for assigned service areas. Exercise leadership control of assigned shift(s). Direct personnel to perform related support activities. Appraise assigned employees performance. Meet production schedules. Maintain area equipment and tools. Coordinate jobs between shifts and with other departments. Assist in handling customer calls. Solve work flow and procedural problems. Provide failure analysis and technical information support as needed.
Directly supervises employees.
Prioritizes work flow and assign jobs to technicians.
Coordinates and schedules required work with other areas.
Communicates with customers as needed.
Operates within budgets, meeting standards for flat rates, bids and estimates.
Conducts annual appraisals for assigned employees.
Controls repair job costs and keeps costs within budget.
Maintains records and data.
Works safely at all times. Adheres to all applicable safety standards.
Complies with all company policies, procedures and standards.
Uses professional interpersonal skills to select, supervise, train and develop subordinates.
Ensures assigned employees are trained, motivated and functioning according to their job descriptions.
Investigates possible re-work and warranty situations.
Determines proper repair methods.
Functions as a Service Technician to assist in meeting deadlines.
Maintains equipment and tools in work area; keep work area clean and safe.
Monitors and reviews all work orders in work area.
Obtains technical assistance in difficult and unusual conditions.
Performs other duties as assigned.
Works within and promotes corporate values.
Skills & Abilities
Able to organize jobs into a logical operational sequence and provide leadership to assigned employees.
Able to utilize diagnostic equipment to evaluate problems and make repair decisions.
Acceptable attendance to meet all company standards and requirements.
Basic skills using Empire's computer programs in the performance of the job.
Interpersonal skills sufficient to communicate verbally and in writing with others in an objective and cooperative manner.
3 years minimum experience
Specific vision abilities include distance vision
Specific vision abilities include depth perception
Specific vision abilities include ability to adjust focus
The physical demands are representative of those that must be met to successfully perform the essential functions of this job.
This position is designated as a Safety-Sensitive Position.
Required to climb frequently
Required to lift or carry 21-50 lbs
Required to reach outward frequently
Required to sit occasionally
Required to squat or kneel frequently
Required to stand frequently
Required to talk or hear occasionally
Required to use hands occasionally
Required to walk frequently
The noise level is loud.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exposure to extreme heat or cold
Exposure to wet humid conditions
Exposure high precarious places
Exposure to moving mechanical parts
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy, and does not constitute a managing agent of the company.
Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information.
Empire Southwest is an EEO/Affirmative Action Employer
Nearest Major Market: Phoenix
Empire Machinery Co