Terry's Heating & A/C, Inc. Twin Falls , ID 83301
Posted 3 weeks ago
HVAC Service Dispatcher
We have been serving residents of the Twin Falls area since 1977 and are committed to excellence in every aspect of the heating and air conditioning business. Come work for a company that values each of their employees, celebrates their successes and invests in their future! Apply today to learn more about what we offer.
Why work for Terrys Heating & Air Conditioning:
Highly competitive pay and incentives
Comprehensive Benefits Package
Medical, dental and vision insurance.
Paid holidays, vacation and sick time
401K w/ Company match
Growth and advancement opportunities
Paid training and continuing education
Employee Success Celebrations
Drug free
Pay: Depending On Experience
Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Maintain clear and concise communications with department managers, employees and company customers, including keeping customers apprised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Assist technicians with quoting repairs as needed. Ordering parts and receiving PO's. Staging parts as needed to technicians.
Work Hours: 7:30 am to 5:00 pm, Monday through Friday, some overtime
Required Qualifications:
Strong computer proficiency
Project management, scheduling or similar experience preferred
Geographical knowledge of service area or map reading skills
Knowledge of industry is recommended but not required
Management or supervisory experience preferred
Advanced customer service skills
Ability to multi task
Terry's Heating & A/C, Inc.