Berkshire Hathaway Automotive Irving , TX 75061
Posted 2 months ago
A high-volume, import dealership in Dallas, TX is looking for an experienced, professional Service Director. This store offers aggressive compensation packages based on experience. Also, there are highly competitive benefits with an outstanding 401(k) that includes an employer match.
A minimum of 3+ years automotive Fixed Operations Director and/or Service Director/Service Manager experience is required.
Benefits:
Paid training and development
Career growth opportunities
Medical, Dental, and Vision Coverage
Yearly Service Director Academy
Employee Discounts
Paid vacation
401(k) with company match
Responsibilities:
Consult and collaborate with Parts Manager and dealership management on all aspects of Fixed Operations.
Wholesale growth
All fill rate analysis
Lost sales tracking
General growth and profitability of the dealerships parts business
Develop, implement and coordinate strategic plan to maximize margins
Lead team of professionals to achieve aggressive sales goals and profit objectives
Optimize parts inventory through direction and influence of dealership management to ensure attainment of Parts Sales objectives
Drive growth and operational processes by utilizing the following tools, systems, products and software:
MPI - Inspection Process
ROAMS
CSS - Competitive Services Strategy
ADP
DealerSocket and/or ELEAD
ZAK Products
And others as determined
Utilize systems, hardware, software, marketing and products to maximize efficiency and accurately track inventory
Implement and manage best practices that deliver exceptional CSI scores
Qualifications (Education, Experience, Certifications, Licenses):
Minimum of 3+ years automotive Fixed Operations Director and/or Service Director/Service Manager experience
Track record of excellent Customer Service Index is a must
Bachelors, degree or equivalent experience
Prior experience and proven success in leading and managing a team to meet or exceed clear goals and objectives
Proven ability to attract, develop and retain great talent
Must be able to work an extended hours schedule, including weekends
Experience and desire to work with technology
Professional appearance and work ethic
Self-motivated, goal oriented, and ability to work within a fast paced environment
Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)
All potential employees must pass pre-employment testing including a background check and drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
A high-volume, import dealership in Dallas, TX is looking for an experienced, professional Service Director. This store offers aggressive compensation packages ...Berkshire Hathaway Automotive, Berkshire Hathaway Automotive jobs, careers at Berkshire Hathaway Automotive, Auto jobs, careers in Auto, Irving jobs, Texas jobs, Other jobs, Service Director
Berkshire Hathaway Automotive