Service Detailer

Cleans and refurbishes new and used automobiles. Conforms to dealership and/or manufacturer specifications and time allowances. Performs all duties in an ethical and professional manner, ensuring maximum customer satisfaction.

QualificationsEducation

High school diploma or the equivalent.

Licenses

Driver's License

Other

Ability to read and comprehend instructions and information.

Able and willing to work flexible hours. Able to receive and follow directions.

Physical RequirementsSurroundings

spend time outdoors in the weather and elements.

Sitting

infrequently

Standing

for prolonged periods

Walking

on a regular basis

Bending, twisting and/or stooping

on a regular basis

Lifting

25 lbs to 50 lbs

on a regular basis

Reaching and/or lifting overhead

on a regular basis

Repetitive hand/finger movement

on a regular basis

Grasping/grabbing with hands

on a regular basis

Pushing and Pulling

infrequently

Expectations General Expectations

Washes vehicle exterior, cleans interior and exterior windows, and wipes down doorjambs. Applies wax to auto body, and wipes or buffs surface.

Vacuums interior of vehicles to remove loose dirt and debris. Cleans upholstery, rugs, and other surfaces, using appropriate cleaning agents, applicators, and cleaning devices. Applies revitalizers and preservation agents to interior vinyl or leather surfaces and treats fabrics with spot- and stain-resistant chemicals.

Cleans engine and engine compartment with steam-cleaning equipment and various cleaning agents. Applies special-purpose cleaners to remove foreign materials which normal cleaning procedures do not remove, utilizing experience and judgment and following product manufacturer's recommendations. Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation.

Restores appearance of engine area, rugs and upholstery, and painted surfaces. Uses touch-up paint, dyes, and other appropriate materials. Uses proper eye, hand, and body protection when using products that require protection.

Fills vehicle with fuel. Applies dressing on tires and tire wells. Replaces missing or defective small parts.

Maintains showroom and stock vehicles in clean and presentable condition at all times. Ensures proper stickers are displayed in the vehicle's window. Removes all window stickers on sold vehicles.

Keeps work area neat and clean. Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management. Other duties may be assigned.

Job-Specific Expectations

Aid the Technicians with maintaining a clean and organized service department.

Maintain and clean the appearance of the general facilities.

Detail all cars, both new and used.

Wash cars and make sure they are cleaner when the customer left them at the dealership.

Handle requests courteously and quickly.

Greet outside customers quickly and in friendly and courteous manner.