Service Desk Technician I

Wedbush Securities is one of the largest securities firms and investment banks in the nation. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing & Prime Services divisions. Headquartered in Los Angeles, California with over 100 offices and more than 80 correspondent offices, our commitment to providing relentless, customized service is the foundation of our consistent growth.

Our Jersey City office is seeking an Assistant Vice President, Operational Risk to join our Risk and Credit Group. The Operational Risk Management group is looking for an individual with a passion and interest for building and implementing robust risk frameworks across the business. In addition to oversight, individuals with interest in creation will thrive in this role. This role will engage with stakeholders across a multitude of business areas and departments and provide exposure to C-level leadership across the firm.

Responsibilities will include, but are not limited to:

• Create and enhance operational risk management frameworks and enterprise risk programs

• Identify opportunities for process improvement and incident management

• Co-manage and mentor junior member(s) of the team alongside the VP of Operational Risk

• Drive value proposition and implement best practices across various business lines

• Provide feedback on policy updates associated with regulatory items requiring remediation

• Provide independent oversight and credible challenge to the first-line across all operational risk management activities

• Collaborate with business experts in our various business lines and departments to facilitate the RCSAs

• Collaborate with first-line business areas in creating KPCs that are directly aligned to key risks noted in the RCSAs

• Produce action plans and report issues utilizing GRC tools

• Lead and maintain reports from Management Risk Committees

• Perform other duties as required and assigned

Experience and Skills

• Bachelor's Degree from an accredited university required, preferably in Business or other related fields

• 7+ years of experience in Risk & Credit preferred

• Minimum 5 years of experience in a financial institution covering ORM components including end-to-end RCSA management such as KRI/KPIs

• Series 7 License preferred

• Strong interpersonal skills and relationship management skills with demonstrated ability in dealing with challenging situations, navigating disagreement, and negotiation at different levels in the organization

• Strong MS Office skills (Excel, Access, Word, PowerPoint) with the ability to streamline data, design and standardize risk reporting

• Experience with GRC tools

• Experience establishing framework in accordance with industry best practices

• Knowledge of compliance laws, FINRA rules & regulations, risks and controls

• Excellent writing and communication skills with strong attention to detail

• Ability to prioritize and handle multiple tasks simultaneously, and in some cases, with short deadlines and without sacrificing accuracy or efficiency

• Strong decision-making and analytical skills, as well as problem-solving and critical-thinking skills

• Self-driven with ability to work independently

• Financial Services, Operational Risk Management, and finance background desired

What We Offer

What Wedbush Offers You

As part of the overall compensation package, Wedbush Securities (WS) offers an array of diverse benefits to our Colleagues.

• Comprehensive medical, dental, and vision coverage with multiple health plan options

• Health Savings Account (HSA) with company-sponsored contributions

• Flexible Spending Accounts (FSA) traditional and dependent care

• Pre-Tax Commuter Benefits

• 401(k) Plan: competitive discretionary company matching and profit-sharing contributions

• Tuition reimbursement ($5,250 max per year)

• Paid Vacation, Sick Time, Holidays, Volunteer Time Off

• Paid Leave: Parental Bonding, Jury Duty, Military, Disability, etc.

• FINRA and Professional License Sponsorship

• Charitable Donation Matching Contributions

• Travel & Employee Assistance and Employee Discount Programs

• Discretionary compensation based on the colleague's and the firm's performance

Applications will be accepted until the position is filled. Decisions regarding compensation are determined on a case-by-case basis and are dependent on a variety of factors including but not limited to location; skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current hiring range is $110,000-$140,000.

At Wedbush, we recognize that a diverse and inclusive workforce drives innovation, results in higher Colleague satisfaction, fosters superior client service, and adds meaningful value for stakeholders. WS aims to foster a culture of inclusion where all Colleagues are valued for their unique contributions to the firm and provided equal opportunities to succeed.

Wedbush uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities here https://www.e-verify.gov/employees/e-verify-overview