CHG Healthcare Midvale , UT 84047
Healthcare's helping hand.
Enjoy what you do while contributing to a company that makes a difference in people's lives. CHG Healthcare, in Salt Lake City, UT, is one of the largest providers of healthcare staffing in the country. Through our trusted brands CompHealth, Weatherby Healthcare, RNnetwork, Foundation Medical Staffing and Global Medical Staffing we provide temporary and permanent placement of healthcare providers all over the country. We touch the lives of millions of patients every year. When your day-to-day routine contributes to this important work, it's easy to get excited about what you do!
The Help Desk Specialist position provides phone support for computer hardware and software, copiers, printers, faxes, and phone systems.
We're looking for people who:
Provide first level support for resolution of client computer problems and requests
Record all contact into ticketing system
Monitor incoming ticket queue and escalated/fix as needed
Provide desktop support for computer hardware and software remotely
Provide phone system support, including smart phone and tablet type devices
Excellent customer relation's skills and good phone manners
Prioritize and manage time and requests efficiently
PC knowledge of hardware and software
Knowledge of Windows operating systems and common Windows applications
Knowledge of networking
Able to deal with stressful situations in a courteous and friendly manner
Excellent attention to detail
Knowledge of voice systems
High school diploma or equivalent
Experience supporting PC hardware & software
1+ years of experience working on an information systems Service Desk
Interact with clients, team members, and other employees in a courteous, respectful, and business-like manner
Ability to manage multiple tasks at one time
Able to lift and carry 30 lbs ten feet
Able to assess and understand needs and problems and follow up on these in a timely manner
In return, we offer:
Competitive pay + bonus
Comprehensive training - we are Hall of Fame members among the world's top training organizations
Medical, dental, vision, and 401(k) matching
Generous paid time off and holidays
Retirement planning and savings options
On-site health center
Ability to make an impact in the communities we serve
At CHG, we foster an environment where our people feel free to be themselves. Our core values
Putting People First, Growth, Continuous Improvement, Quality and Professionalism, and Integrity and Ethicsguide us daily to work hard and enjoy what we do! We're committed to growing our company and are always looking to promote from within. This is an ideal time to join our team.
To learn more about our company and culture, visit us here.
How to Get Started
To have your resume reviewed by someone on our Talent Acquisition team, click on the "apply" link at the top of the screen. Or if you happen to know of someone who might be interested in this position, please feel free to email them the job description by clicking on the "Email to Friend" link, also at the top of the screen.
We are an Affirmative Action/Equal Opportunity Employer
We are an at-will employer