Alphanumeric is hiring a contract Desktop Support Professional with excellent communication and time management skills to work in Florham Park, NJ with our client, a well-known and respected global pharmaceutical company.
This position reports directly to the Manager, IT End User Support Services. Site specific training provided.
Deploy and configure PC and laptops from a pre-designated script to local sites.
Provide deskside support/moves/ repair of desktops, laptops, and printers.
Work independently and within a team providing on-site help desk support.
Provide application support for Microsoft Office 2007 & 20
0 and Operating Systems; Windows XP, Windows 7 and up;
Keep current on changing technology
Follow reporting requirements for timesheets, expenses, billable timesheets, and task completion documentation.
Perform duties as assigned.
The successful candidate should possess good customer service and communication skills and be effective working individually and as a member of a service/deployment team installing/moving workstations and performing basic hardware support in a dispatch capacity.