Service Desk Analyst III

Role: Service Desk Analyst:

III (Senior) Location: Toledo, OH / Columbus, OH (Onsite) Type: Contract Job Description:

Technical/Functional Skills Responsibilities: The Service Desk position provides outstanding customer service at all times. The service desk's role is to provide technical assistance and support related to computer systems, hardware, or software.

Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required. This high-volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team Diverse Lynx LLC is an Equal Employment Opportunity employer.

All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.