Service Department Repair Order Booker - Sterling Mccall Toyota

Howard Pontiac-Gmc Inc Houston , TX 77020

Posted 2 days ago

Overview

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Overview

CONSIDER A CAREER WITH US!

Sterling McCall Toyota is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified Service Dept Repair Order Booker/ Warranty Clerk to our team. Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance

  • 401(k) plan with company match

  • Paid Time-Off

  • Employee Stock Purchase Plan

  • Employee Vehicle Purchase Program

  • Professional work environment, with job training and advancement opportunities

Responsibilities

  • Be able to establish and maintain productive relationships with the manufactures designated warranty representatives with which the dealership conducts business.

  • Review every warranty repair order written for proper completion, accuracy and legibility according to the applicable policies and procedure manuals.

  • Determine and enter the applicable labor operation codes, failure codes and/or other administrative data required and enter them on the repair orders.

  • Check each repair order against the vehicle service history to avoid making duplicate claims.

  • Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc.

  • Review all returned and /or rejected warranty claims and prepare the repair orders for immediate resubmission.

  • Contact the appropriate warranty claim representative regarding any claims requiring special authorization.

  • Maintain a record of all claims submitted, returned/rejected or paid and their current status.

  • Establish and maintain a record and control of the physical inventory of parts to be returned, inspected or scrapped by the manufacturer or other warranty authority.

  • Will maintain Warranty Receivable Schedule and submission of warranty journal entries and process part and inventory warranties.

  • Verify receipt of payment.

Qualifications

  • 3+ years of Automotive experience.

  • ADP / CDK Dealer Services experience a plus.

  • Ability to work independently and be self-motivated.

  • Great attitude with high-energy personality.

  • Support Service Management.

  • Professional appearance and work ethic.

  • High School diploma or equivalent.

  • All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

We are an Equal Employment Opportunity Employer.

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