Odyssey Information Services Plano , TX 75024
Odyssey is supporting a growing Development firm that needs to bring on a Service Delivery Manager to help manage and expand their current portfolio of projects. This role can be 100% remote to start out, however, ideally, this person will be located within the DFW area to communicate and interact with management as needed.
Ideally seeking someone with 5-10+ years of Service Delivery experience; that has worked in a start-up or smaller, growing firm and can take on responsibilities without heavy management/direction.
Strong communication skills are needed to interact with both the development teams that are offshore, as well as direct customers to manage current projects and offer advice to grow the service area.
Experience working with offshore development teams is ideal. Experience building out Statement of Work contracts and Project Plans is essential.
Experience with Technical Project Management, specifically digital/web/mobile is strongly desired.
This is a great opportunity to get in early and really make an impact on growth and development! Please respond ASAP if interested!
Service Delivery, Offshore, Development, Web, Digital, SOW, KPI, Customer communication, project plans