Service Delivery And Process Expert Surgical Instrumentation

Novartis Pharmaceuticals Lake Forest , CA 92630

Posted 1 week ago

Job Description:

To support the design, development, validation and deployment of IT services and validated applications, systems and processes through analysis of strategies and objectives of the organization, external influences such as regulatory requirements, best in class practices, and economic factors with a thorough understanding of business processes being supported by the IT Organization.

Major Accountabilities

  • IT professional delivering technical expertise in support of R&D applications, business processes or customer facing IT Services.

  • Identifies and analyzes business requirements and processes, to develop and implement a defined technology/system/application to support on-going operations, projects, IT Services or business processes.

  • Analyzes application / system / process / IT service performance data and provides ad-hoc and periodic reporting to the relevant stakeholders.

  • Proficient in Validation and Qualification aspects of IT systems.

  • Proficient in Alcon project management methodology/ ICE.

  • Responsible for creating and/or contributing to quality documents associated with projects.

  • Coordinates project documentation, testing, and related activities to ensure compliance with business and regulatory needs.

  • Performs/contributes to various assessments including but not limited to electronic record/electronic signature and data classifications.

  • Manages across multiple, concurrent projects depending upon the size of the projects.

  • Makes decisions impacting scope of work where appropriate.

  • Decisions tactical and operational objectives and medium-term planning for systems or applications within their accountability.

  • Develops solutions independently and manages specific initiatives to deliver tactical results with managerial support where required.

Alcon is an Equal Opportunity Employer and participates in E-Verify. As part of the Novartis Group of Companies, Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.

Employment Type

Regular


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Service Delivery And Process Expert Surgical Instrumentation

Novartis Pharmaceuticals