Service Deli Operations Specialist - Phoenix Area

Albertsons Companies Phoenix , AZ 85002

Posted 2 months ago

Service Deli Operations Specialist - Phoenix Area

PURPOSE: Monitors, enforces, and supports execution of the division merchandising plan for their department in assigned stores.

MAJOR JOB RESPONSIBILITIES:

  • Travels to assigned stores working with the Department Manager and staff to share merchandising plans for departments to meet sales, gross and labor targets.

  • Works with and counsels department Managers and Store Directors in all aspects of product merchandising and customer service.

  • Visits stores and evaluates on overall department presentation, cleanliness and compliance to company policy and procedures.

  • Develops and maintains training programs that will ensure the availability of qualified associates to fill respective departments positions in the company.

  • Participates in departmental and divisional sales meetings.

  • Oversees departmental sales, labor, shrink and gross profit reporting from assigned stores.

  • Implements new merchandising programs and strategies and makes sure department staff is properly trained.

  • Monitors competitor activities.

  • Assists in opening new and remodeled stores.

  • Provides merchandising input back to Division Sales Managers and Assistant Sales Managers.

QUANTITATIVE/SCOPE MEASUREMENT/ACCOUNTABILITIES:

Accountabilities

  • Measurers: Store level performance through department sales, gross profit, shrink and labor percent.

  • Executes plans measured through store visits, reviewing results of plans, and observing store department conditions.

  • Determines success of training programs by reviewing and assessing evaluations.

  • KNOWLEDGE, SKILLS, & ABILITIES:

  • Bachelor's degree in business or related field and/or previous experience in merchandising of assigned product area and retail sales experience preferred.

  • Must possess previous Department Manager and Store Director experience.

  • Possess good written and verbal communication skills and deal effectively with a wide variety of people both in person and over the phone.

  • Possess a marketing orientation, good analytical and problem solving abilities.

  • Possess math skills to complete straightforward analysis.

  • Possess strong leadership skills with the ability to lead and motivate others without directly supervising.WORKING CONDITIONS AND PHYSICAL DEMANDS:

  • Most work is performed in a temperature-controlled environment.

  • Incumbent may sit for long periods of time at desk or computer terminal.

  • Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday.

  • Store visits involve regular standing, walking, climbing stairs and movement in and around machinery and hazardous equipment, as well as backstage receiving and production areas.

  • Stooping, bending, twisting, and reaching may be required in completion of job duties.

  • Position may require some travel (up to 75%), including occasional weekend travel

  • Workday is fast paced and stressful.SUPERVISORY AND MANAGERIAL:

  • Provide work guidance to store associates in areas such as product knowledge, sales and marketing techniques, understanding of profit and loss and compliance with company policies.

  • Trains department managers basics of the business and managing their department.

  • Provides input to Store Director on Store Department Manager evaluation

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Service Deli Operations Specialist - Phoenix Area

Albertsons Companies