Service Deli Assistant Manager

Kroger Syracuse , UT 84075

Posted 2 weeks ago

Company Name: Smith's Food and Drug

Position Type: Employee

FLSA Status: Non-Exempt

Position Summary:

Direct and supervise all day-to-day functions, duties and activities for the Deli department. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service and encourage associates to deliver excellent customer service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

  • Offer product samples to help customers discover new items or products they inquire about.

  • Stay current with present, future, seasonal and special ads.

  • Monitor and control expenses for the department.

  • Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.

  • Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.

  • Plan, organize and supervise the inventory process.

  • Train department associates on inventory/stocking and Computer Assisted Ordering.

  • Comply with all state, county and local weights and measures laws and labeling requirements.

  • Organize/condition the department, update signage, and coordinate department merchandising practices.

  • Monitor and maintain quality standards throughout the department.

  • Develop adequate scheduling to balance customer volume with associate needs.

  • Observe scheduled shift operating hours.

  • Maintain records of inventory, quality assurance, and invoices according to company policy.

  • Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, and associate/customer engagement rules are being followed.

  • Adhere to all local, state, and federal health and civil code regulations.

  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

  • Reinforce safety programs by complying with safety procedures; identify unsafe conditions and notify store management.

  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

  • Notify management of customer or employee accidents.

  • Report all safety risks/issues and illegal activity, including robbery, theft or fraud.

  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Must be 18 or older

  • Effective oral and written communication skills

  • Knowledge of basic math (e.g., counting, addition, and subtraction)

  • Ability to handle stressful situations

  • Current food handlers permit or ability to obtain once employed

Desired Previous Job Experience/Education:

  • High school education or GED

  • 3 years' experience in department

  • Second language (speaking, reading and/or writing)

  • Completion of the Western Association of Food Chains (WAFC) Retail Management Certificate

Education Level: None

Required Certifications/Licenses: None

Position Type: Part-Time

Shift(s): Day; Evening

Regions: West

States: Utah

Keywords:

Jobs at Smith's: A division of the Kroger Co. (NYSE:KR) one of the nation's largest grocery retailers, Smith's currently operates 139 stores and 95 fuel stations throughout seven western states. Smith's charitable giving, in partnership with 18,000+ associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/careerarsmiths.

Company Overview

Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: UT || Syracuse || 951 W 1700 S || 84075 || Smith's Food and Drug || [[mfield2]] || Customer Service; Deli/Bakery; Store Operations || Employee || Non-Exempt || Part-Time || None

Nearest Major Market: Salt Lake City

Job Segment: Assistant Manager, Service Manager, Social Media, Merchandising, Food Safety, Management, Customer Service, Marketing, Retail, Quality


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Service Deli Assistant Manager

Kroger