Ensures service requests are handled with urgency and are prioritized to meet the needs of our customers. Initiates corrective actions as necessary to help improve the quality and service of our product.
Determines scope and coordinates the scheduling of service, including manpower and safety requirements, with field crews and outside contractors, engineering, purchasing, and operations.
Follows up on customer satisfaction of service provided including the performance of field crews and outside contractors hired for service jobs and provides training and critique, as necessary.
Performs general clerical tasks such as filing, proofing data, approving timesheets and invoices, receiving and /or conveying information along with ensuring all service documentation is current and applicable.
Examines estimates of transportation & site services, performance requirements, & delivery schedules to ensure completeness & accuracy.
Compiles required data for preparing estimates and bids, process specifications, progress reports, & other necessary items.
Acts as liaison between Trachte and subcontractors.
Requirements
Associates degree or equivalent from a two-year college or technical school, 5 years related experience and/or training, or an equivalent combination of education and experience.
Sound electrical knowledge and/or experience is required.
Strong problem solving, planning and advanced organizational skills.
Customer service oriented, professional demeanor with the ability to develop & maintain internal and external relationships.
Must have excellent written and verbal communication skills.
Strong PC Skills (MS Word, Excel, and Outlook) are required.
Benefits
Competitive starting wage
Excellent benefit package including traditional medical, dental and vision insurance
VIEW JOBS5/27/2024 12:00:00 AM2024-08-25T00:00 Our Early Intervention Unit at DAWN Center for Independent Living is growing! To fill this position, DAWNcil seeks an enthusiastic and self-driven team member Dawn Center For Independent LivingDenvilleNJ
VIEW JOBS5/27/2024 12:00:00 AM2024-08-25T00:00 Founded in 1984, Firetrol is the national leader in fire protection & life safety services. In our Austin Texas location, we are currently seeking an Service CFiretrol Protection SystemsAustinTX
VIEW JOBS5/26/2024 12:00:00 AM2024-08-24T00:00 To apply via text, text 6018 to 334-518-4376. Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic Addus Homecare CorporationQuincy, ILAdams County, IL