Service Coordinator-Social Worker

La Rabida Children's Hospital Chicago , IL 60602

Posted 1 week ago

Who we are:

La Rabida Children's Hospital is the only hospital of its kind in Chicago. As an acute care specialty hospital, we focus on treating those with complex medical conditions, chronic illnesses, developmental disabilities, abuse and trauma. La Rabida is a place unlike any other. We understand the needs of families with children battling the most serious or complicated of conditions. With teams of the best healthcare providers in Chicago, we give continuous, comprehensive care, education and support, helping families face their unique obstacles head on.

La Rabida offers rewarding job opportunities across a wide array of clinical, administrative and support service functions. If you're ready to work for an organization where caring is a way of life, you've come to the right place. Oh, and the lakefront views are spectacular too!

Job Summary:

Victim support and advocacy is integral and fundamental to the Multi-Disciplinary Team response as well as the well-being of the child and non-offending family members. The Advocate is responsible for promoting a child focused, supportive environment at the Child Advocacy Center by providing crisis support, system information, and community resources for children and their families who participate in an investigation of child abuse or for children who have witnessed traumatic and violent crime throughout the life of the case.

  • Involvement with the MDT before, during, and after the forensic interview in order to participate in information sharing, inform and support family about the coordinated, multidisciplinary response, and assess needs of child and non-offending caregiver.

  • Provide crisis support to children and their families who are receiving services from the CAC, including but not limited to: greeting families, explaining the role of the Center in the process of the investigation, supporting non-offending parent/caretaker when the child is interviewed, and may support the child and other accompanying family members when the parent is in conference with the MDT.

  • Implement crisis assessment and intervention tools that are used to assess risk and safety. Understanding of individual needs of child and non-offending caregiver with cultural considerations for child/family to ensure those needs are addressed .

  • Share with parent and or caregiver information on the Victim's Rights Act and assist families in completing applications to the Crime Victims Compensation Program when applicable.

  • Collect needed case information from the non-offending caregiver and others as needed to share with MDT. Participation in case review to: communicate and discuss the unique needs of the child and family and associated support services planning; ensure the seamless coordination of services; and, ensure the child and family's concerns are heard and addressed.

  • Provide on a rotating, on-call basis, after hours/urgent/emergency forensic interviews.

  • May be cross-trained to conduct forensic interviews of children, age 3-17, who are alleged victims of child abuse

  • Provide trauma informed mental health counseling referral, evidence -supported mental health and specialized medical treatment, if not provided at the CAC.

  • Assess families for needs and make referrals for families to appropriate human service organizations located in families' communities.

  • Evaluate and keep current all parent and community resource information distributed to families, maintaining a resource directory that will assist child victims and their families.

  • Maintain and update the material for the non-offending parent/caregiver information packet.

  • Promote multi-disciplinary approach to investigations providing assistance to all team review processes as available.

  • Participates in active outreach, which requires follow-up with families beyond initial assessment and crisis response. Follow-up services after the initial contact at the CAC must include ongoing, regular contact until the CAC concludes its involvement with the case. Continued engagement with the child's/family's response regarding participation in the investigation/prosecution,

  • Assistance in procuring concrete services (housing, protective orders, domestic violence intervention, food, transportation, public assistance etc.)

  • Maintain processes to ensure the accuracy, timeliness, organization and professionalism of paperwork and documentation.

  • Attend and participate in staff development trainings as provided. Attend appropriate training to enhance and/or maintain skills.

  • Data entry and tracking on Child Abuse cases, maintaining appropriate documentation of services provided. Enter statistics onto including but not limited to NCA Trak databases and other monthly and quarterly reports.

  • Administering OMS surveys to non-offending caregivers and MDT members.

  • May assist in trial preparation, attending court proceedings

  • May provide resources and referrals for non-offending caregiver's who have transportation issues getting to interviews, court, treatment and other case-related meetings.

  • May provide updates to the family on case status, continuances, dispositions, sentencing, inmate status notification (including offender release from custody),

  • May provide court education & courthouse/courtroom tours, support, and court accompaniment.

  • Required to work up to (2) two late afternoon/early evenings per week.

  • Individuals with advocacy responsibilities must engage in 24 hours of initial training in advocacy and demonstrate participation in ongoing education in the field of child maltreatment and/or advocacy consisting of a minimum of 8 contact hours every 2 years.

  • Performs other duties as assigned.

Job Requirements:

What we need from you:

  • Bachelor degree required.

  • Master's Degree in counseling, psychology, social work, or a related field strongly preferred.

  • Bilingual (Spanish & English) preferred.

  • Knowledge of and sensitivity to family systems and child victimization required.

  • Knowledge of the overall child protection and legal system required.

  • Ability to communicate/and or interact effectively with children, adolescents, and adults that receive services through the CAC required.

  • Academic training or practical experience in and knowledge of developmental stages of children and the dynamics and effects of child abuse required.

  • Excellent written and verbal communication, computer and mediation skills required.

  • Ability to work well with a variety of disciplines required.

  • Knowledge of community resources required.

  • Work (2) two late afternoon/early evenings per week required.

  • Provide on a rotating, on-call basis, after hours/urgent/emergency forensic interviews required.

What you will receive:

  • Competitive Salary

  • Comprehensive Medical, Dental and Vision coverage

  • Life Insurance, Disability Insurance and Accident Insurance

  • Retirement Plan - plan for your future and life after La Rabida with our customized 403b plan with generous matching

  • Generous Paid Time Off (PTO) - we make sure employees have the time they need to recharge and be the best versions of themselves!

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Service Coordinator-Social Worker

La Rabida Children's Hospital