Hamilton Company Reno , NV 89510
Posted 7 days ago
Company Overview
Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.
Responsibilities
Help coordinate and schedule various service requests such as Installations, Repairs and Preventative Maintenance.
Take incoming calls through the Service Hotline and route them in the appropriate direction and/or dispatch to the appropriate Service Engineer
Create service quotations for various types of service
Process completed service calls which includes detailed data entry, invoicing and checking for proper documentation
Work closely with Customers, Field Service Engineers, and other internal teams
Help with maintaining the Customer Relation Management (CRM) database
All other duties as assigned.
Qualifications
Must have excellent verbal and written communication skills.
Must have Microsoft Office experience, i.e. Outlook, Word, Excel, Access and PowerPoint.
Education/Experience
High School diploma or equivalent
Must have at least 5 years customer service experience.
About Hamilton
The anticipated hourly rate for this role is $22 - $26 per hour.
Diverse portfolio of exciting and innovative design projects
Tremendous opportunities for professional growth
Commitment to sustainable design
Competitive Compensation
Excellent Benefits Package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more
Solid Stable Company
Drug-free workplace
Mid Salary
Dawn Center For Independent Living
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