Service Coordinator - Dispatcher For Hvac Service

Marshall's Specialty Services is a well-respected HVAC company serving Lane County, OR since 1948 who cares about their customers, employees and quality of work. We are looking for a Service Coordinator to join our expanding HVAC Service team.

While on-the-job training is provided, this position requires strong phone and customer service skills, and the ability to work quickly and accurately in a fast-paced work environment to schedule customers and dispatch Service Technicians according to technical skills, availability, and route efficiency. This role is the center of all communication between customers and service technicians which is why cheerful professionalism, attention to detail, punctuality, and reliable attendance are essential for success in this position.

Pay: $19 - $23 per hour.

Work hours: 8:00 am - 5:00 pm Monday to Friday (Overtime and Evenings on occasion during peak seasons) in our office located at 4110 Olympic St., Springfield OR 97478

Marshall's cares about our employees and offers a comprehensive benefits package which include:

• Medical and Dental Insurance currently 100% of premiums paid for by Marshall's!

• Vision

• Paid Vacation & Holidays

• 401(k) with employer profit sharing contributions

• Short Term Disability

• Group Life Insurance

• Medical and Dependent Care

• Flexible Spending Account

Qualifications:

• Strong phone skills and customer service skills

• Prior HVAC, electrical or other dispatching experience preferred

• Field Edge dispatching software experience is a plus

• Strong communication proficiency both verbal and written

• Computer Proficient

• Ability to successfully work with others; team player

• Geographical knowledge of Lane County, OR service area preferred

• Project & Scheduling Coordinating experience is a plus