Service Coodinator

To apply via text, text 5818 to 575-205-1296.

Position Summary: This position is responsible for coordinating administrative, business and other operational activities in the agencies such as HR, payroll, A/P, scheduling and resolving client issues in conjunction with the Agency Director.

Hours: Monday through Friday 8 am

• 5 pm 1 hour lunch

Location: Ambercare 908 N Date St. Truth or Consequences, NM 87901-1748

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits

• Monthly Bonus

• Continued Education

• PTO Plan

• Retirement Planning

• Life Insurance

• Employee discounts

Essential Duties:

• Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.

• Ensure all employee records (including payroll records) are current, accurate and updated as needed.

• Collaborate with the Corporate HR team for benefit enrollment processes.

• On-board and train new branch Administrative employees.

• Provide thorough, complete follow-through on escalated client complaints and theft claims.

• Ensure WOTC applications, Forms I-9 and any other applicable paperwork is completed timely for each new employee.

• Report all new Leave of Absence requests appropriately and assists the HR team with the leave process.

• Set up training for all new and current employees. May oversee or facilitate classes including quarterly in-service meetings.

• Coordinate Internal Audit Responses to the Contracts Department and QA team for employee files only

• Oversees compliance with HR processes and procedures throughout branch

• Ensures all required A/P related paperwork is scanned and submitted for payment

• Follows up on all Private Duty "Hot-Lead" Assessments and Deposits

• Supervises monthly Service Monitoring Calls with state Department on Aging

• Files APS Reports and follows up with agency; handles related employee issues as appropriate

• Responds to and resolves all service complaints filed with the state or state agencies

• Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter

• Supervises the purchasing and material management functions for all branch office supplies

• Maintains a high degree of confidentiality at all times due to access to sensitive information

• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency

• Follows all Medicare, Medicaid, and HIPAA regulations and requirements

• Abides by all regulations, policies, procedures and standards

• Performs other duties as assigned

Performance Responsibilities:

• Maintains positive internal and external customer service relationships

• Maintains open lines of communication

• Plans and organizes work effectively and ensures its completion

• Meets all productivity requirements

• Demonstrates team behavior and promotes a team-oriented environment

• Represents the organization professionally at all times

Position Requirements & Competencies:

• High school diploma or equivalent

• Medical Assistant diploma from an accredited vocational institution or a community college course in medical assisting

• Current documentation of a national certification for the registered medical assistant (RMA) through the American Medical Technologists (AMT) or for the certified assistant through the American Association of Medical Assistants (AAMA) may be required

• 3-5 years of recent experience working in a medical facility as a Medical Assistant and/or documented evidence of externship completed in a medical office

• Must be organized and able to multitask

• Computer proficiency

• MS Office

• Occasional travel between facilities may be required

• Must have reliable transportation, valid driver license and state required insurance

To apply via text, text 5818 to 575-205-1296

#IndeedADCOR

#ACADCOR

#CBACADCOR

#DJADCOR