Service Consultant

Overall Summary
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education
High School

Experience
Less than 1 year

Additional Information
Join our team

The Anderson Automotive Group is a family-owned and operated business with over sixty-five years of history. We are in the best markets in the Southeast.

Founded in 1955, our roots run deep in our communities through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success.

What we have to offer

• A culture of caring, belonging, and respect for everyone

• Managers that people want to work with

Career growth and advancement
Leadership development, innovative training, and learning systems
Competitive compensation plans
401k retirement plans with company match
Comprehensive health benefits packages, including telehealth and behavioral health services
Relocation packages
Paid employee referral program
Recognition and bonus programs
Paid time off and vacation benefits
Start with a week of vacation, 3 days of PTO, and one floating holiday
Employee discounts on parts, service, vehicle purchases, and local entertainment
What we are looking for:

Assist with distribution and flow of daily shop work
Lead and mentor others in the shop
Individuals who can perform factory scheduled maintenance and follow all manufacture repair and diagnostic procedures
Test drive vehicles to identify any concerns or issues
Possess strong communication and organizational skills
Someone who can communicate with service advisors about repairs and additional needs for vehicle
Perform high-quality, professional, and knowledgeable presentations and demonstrations of vehicles
Work as a team with the service department professionals
Strong focus on fixing it right the first time and providing our customers with the best service possible
Work with associates on your team to resolve issues
A valid driver's license with an acceptable motor vehicle record is required
Why Automotive:

Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.

Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities

Technology: There is no industry more exciting than Automotive.

From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.

Employment Position: Full Time
Salary:
$45,000.00 - $70,000.00 Yearly
Salary is not negotiable.
Zip Code: 29651