Service Clerk Home Infusion

Job Summary

Primarily responsible for delivery of infusion medications, supplies, and equipment to patients in their homes; picking and packing of supplies and equipment; receiving orders from vendors and putting stock away; pick-up of equipment when patients discontinue service; and cleaning, testing, and restocking of equipment.

Essential Functions

• At all times, responsible for participation within the department to meet objectives of the department.

• At all times, responsible for expectations related to: a. Behavior and performance as outlined in the department's mission; b. Individual and departmental objectives for Quality, Customer Satisfaction, Growth, and Financial Success; c. Utilization of effective patient communication skills to incorporate specific age, cultural, or developmental needs. Interacts in a respectful manner, considerate of age and physical abilities (e.g., sight and hearing). Provides assistance to individuals in a manner that takes into account their special needs and age-related needs.

• Delivery of clean equipment to patients with brief explanation on proper usage; includes scheduling, routing, and phoning clients.

• Pick-up, sanitary cleaning, testing, and adjusting of returned equipment.

• Receiving merchandise from warehouse and vendors, assembling new equipment, stocking, and picking and packing of patient supplies.

• Completing vehicle maintenance checklists and cleaning as required.

Qualifications

• Required High School Diploma or equivalent

LIC-Chauffeur License

• STATE_MI State of Michigan Upon Hire required

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 50 lbs

• Waist to Waist > 5 lbs: Seldom up to 50 lbs

• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 50 lbs

• Waist to Overhead > 5 lbs: Seldom up to 12 lbs

• Bilateral Carry > 5 lbs: Seldom up to 25 lbs

• Unilateral Carry > 5 lbs: Seldom up to 20 lbs

• Pushing Force > 5 lbs: Occasionally up to 50 lbs

• Pulling Force > 5 lbs: Occasionally up to 40 lbs

• Sitting: Occasionally

• Standing: Frequently

• Walking: Frequently

• Forward Bend

• Standing: Occasionally

• Trunk Rotation

• Standing: Occasionally

• Squat: Seldom

• Stair Climbing: Seldom

• Ladder Climbing: Seldom

• Crawling / Kneeling: Seldom

• Reach

• Above Shoulder: Occasionally

• Reach - at Shoulder or Below: Occasionally

• Handling: Occasionally

• Forceful Grip > 5 lbs: Occasionally

• Forceful Pinch > 2 lbs: Occasionally

• Finger/Hand Dexterity: Seldom

• Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom

Primary Location

SITE

• Home Infusion Specialty Pharmacy

• 31157 Woodward Ave

• Royal Oak

Department Name

Home Infusion

• Warehouse

• CH East

• Home Infusion

Employment Type

Full time

Shift

Evening (United States of America)

Weekly Scheduled Hours

40

Hours of Work

40

Days Worked

5

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.