Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Service Center Support PT

Expired Job

Fedex Oxnard , CA 93030

Posted 3 months ago

Job ID: 429307BR

Address Line 1: 560 Kinetic Drive

City: Oxnard

State: California

Zip Code: 93030

Position Status: Part-Time

Grade: C

Job Description

POSITION OVERVIEW:

Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in the daily operation of the service center.

ESSENTIAL JOB DUTIES/RESPONSIBILITES:
1.Perform administrative/clerical functions, including but not limited to, maintaining files, copying, imaging, answering phones, data entry, sorting/ distributing mail and/or packages
2.Verify and complete required documentation and reports
3.Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales
4.Enter freight shipment information into computer system to include, but not limited to, accurately status shipments, generate freight bills and/or correct freight bills, etc.
5.Administer freight pick-up process, as required
6.Assist customers via phone, e-mail and/or fax in all inquiries, including but not limited to, tracing shipments, rate quotes, tariff discrepancies, billing and/or invoicing questions, etc.
7.Make freight delivery appointments, as required
8.Review drivers' Hours-of-Service logs to ensure accuracy, as required; report discrepancies to appropriate leadership member
9.Assist city operations, including but not limited to, checking-in drivers and processing related documentation, coordinating drop-off situations, coordinating driver collections, etc.
10. Communicate with sales, operations and other service centers and/or departments to ensure customer's needs are achieved and all issues are resolved
11. Reconcile cash and checks collected, prepare deposits and prepare COD check remittance to customers, as required
12. Comply with all applicable laws/regulations, as well as company policies/procedures
13. Perform other duties as required

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

QUALIFICATIONS:

  • High school diploma or GED

  • Two years general office experience preferred

  • One year customer service experience, preferred

  • Previous transportation experience preferred

  • Strong phone and interpersonal skills

  • Ability to count and perform basic math, with or without a calculator

  • Strong written and verbal communication skills

  • Ability to comprehend the various FedEx service products to assist in determining customers' needs

  • Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc

  • Typing/data entry skills

  • Ten-key skills preferred

  • PC experience with the ability to learn required computer systems/programs

  • Demonstrated time management, organizational and multi-tasking skills

  • Ability to handle confidential information

  • Ability to follow instructions and complete required training

  • Ability to work independently and/or as a team member

  • Ability to work in a fast-paced team environment

WORKING CONDITIONS:

  • Office/dock environment

  • Fast-paced; deadline oriented

  • Hours may vary due to operational needs

Division Category: Administrative

Company Name: FedEx Freight Inc.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Cleaning Retail Support Esplanade Shopping Center Rack

Nordstrom

Posted 3 weeks ago

VIEW JOBS 10/27/2018 12:00:00 AM 2019-01-25T00:00 Job Description The ideal Cleaning support person contributes to the store's overall customer service by ensuring a safe, comfortable, and well maintained environment for every aspect of our stores. A day in the life… * Perform a variety of duties throughout the store such as vacuuming, carpet shampooing, dusting, etc. * Remove and dispose of trash and recycle * Clean restrooms and restock paper products * Proactively stock and organize supplies and equipment * Complete some light maintenance duties * Set and exceed personal and company cleaning goals according to safety guidelines You own this if you have… * Clear and professional communication with customers and coworkers Strong attention to detail with high level of ownership, independence and initiative * The ability to work a flexible retail work schedule based on department and store needs * Experience operating cleaning equipment such as a commercial vacuum, automatic floor scrubber, carpet extractor or power washer is a bonus We've got you covered… Our employees are our most important asset and that's reflected in our benefits. We listen to what's most important and continue to evolve our offering to support both our employees and their families. Beyond strong health, retirement and time off benefits, Nordstrom is proud to offer: * Commuter Benefits * 100% Paid Parental Leave * Charitable Giving and Volunteer Match * Merchandise Discount * Nordstrom Stock Purchase Plan A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. © 2018 Nordstrom, Inc. | Nordstrom Careers Privacy Policy Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom Oxnard CA

Service Center Support PT

Expired Job

Fedex