Service Center Manager

Dayton Freight Knoxville , TN 37902

Posted 2 months ago


Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate's objectives.


  • Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions

  • Maintains excellent communication with external and internal customers

  • Analyzes revenue statistics

  • Identifies sales opportunities and develops customer solutions

  • Keeps fully informed of competitor developments

  • Recruits, qualifies, interviews, hires, trains and develops Service Center personnel

  • Develops sales/marketing action plans to maximize territory revenue

  • Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies

  • Understands and complies with Dayton Freight's safety practices including DOT, EPA, ICC and OSHA rules and regulations

  • Evaluates all freight claims

  • Ensures that Service Center premises are protected and maintained

  • Facilitates informational meetings with Service Center team members

  • Effectively handles special assignments as directed


  • Knowledge of the LTL/ Transportation Industry

  • Managed Drivers and Dock Workers

  • Managed a Sales staff

  • Has been responsible for developing and following a budget


  • Stable and growing organization

  • Competitive weekly pay

  • Quick advancement

  • Professional, positive and people-centered work environment

  • Modern facilities

  • Clean, late model equipment

  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.

  • Paid holidays (8); paid vacation and personal days

manager, service center manager, service center, leader, servant leadership, transportation, operations, trucking, LTL, culture, great company, family, customer oriented

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Service Center Manager

Dayton Freight