Service Center Coordinator (20770-1)

A Service Center Coordinator provides critical interaction with all levels of internal and external customers, both in person and remotely. Some of the main responsibilities will be related to ship/receive activities but also to share, and back up, the front office Service Center Coordinator:

• Perform shipping/receiving of domestic/international equipment and associated logging of that equipment.

• Utilize main application for Work Ticketing to create and update tickets for all types of tasking

• Interfacing with shipping vendors as needed

• Procurement activities for ordering parts and equipment

• Inventory tracking via our Costpoint system

• Work with HQ on yearly inventory audit

• Coordinating with vendors for repairs and calibrations to test equipment

• Assist manager in tracking tasks and ensuring all costs are documented for billing

• Interfacing with shipping vendors as needed

• Shipping and receiving tasks

Other duties may include:

• Process bills for payment

• Greet customers

• Answering telephones

• Process and sorting mail

• Prepare office correspondence, faxing, copying, filing documents, and occasional typing

• Create and maintain project folders, both electronic and paper, as dictated in office policies

• Utilize MS Office software (Excel & PowerPoint) to format reports, present data, and organize information

Required Experience:

• The ideal candidate will possess 3 or more years of administrative experience in a corporate environment.

• Experience with MS Excel and MS Word

• Ability to effectively communicate (written and verbal) and routinely interact with management, internal and external customers in a professional manner.

• Must be able to work independently and to remain focused while multitasking. Demonstrate superior attention to detail and must be flexible to changing priorities.

• Ability to research and resolve routine and non-routine problems. Experience working in a corporate environment.