Howard Pontiac-Gmc Inc Hanover , MA 02339
Posted 2 months ago
Overview
Mercedes-Benz of Hanover is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Agent to add to our amazing Service team!
In addition to competitive pay, we offer our associates the following benefits:
Health Insurance
Dental insurance
Vision, Life, Disability insurance
401(k) plan with company match
Paid vacation
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities
Responsibilities:
Receive inbound service calls
Contact present customers (phone, email) to maintain and improve customer loyalty
Develop pipeline of service opportunity leads through networking, cold calling, and referrals
Work with service and sales department to increase service traffic
Stay up to date on active service specials and ongoing Toyota manufacture recalls
Properly inform and advise customers on what to expect with their service appointments
Outstanding Customer Service
Qualifications:
Automotive dealership Internet or Business Development Center (BDC) experience is preferred.
Superior communication and customer service skills
Solid working knowledge of the Internet
Maintaining a positive, can-do attitude
High School Diploma or equivalent
Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and the United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
Group 1 Automotive is an Equal Employment Opportunity employer.
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Howard Pontiac-Gmc Inc