Service Assistant

YOUR NEXT OPPORTUNITY IS NOW BOARDING:

Join OTG as a Service Assistant now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.

WHAT IS OTG?

OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.

WHY OTG?

By joining our team, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.

We transform airport experiences. You drive it.

ROLE AND RESPONSIBILITIES

Position Summary:

Service Assistants are responsible for delivering the OTG guest experience by ensuring OTG occupied areas, including markets and restaurants, look clean, neat, and presentable to the public. By performing a variety of basic maintenance tasks, an OTG Service Assistant can help uphold the image of the facility.

Responsibilities:

• General cleaning of the Markets and Restaurants by keeping it maintained and in good condition

• Vacuum, sweep, and mop floors

• Cleaning and Maintaining stock in an organized and clean fashion

• Clean up spills with appropriate equipment

• Perform Covid safety procedures by sanitizing surfaces

• Notify supervisors or managers of major cleaning jobs

• Collect and dispose of trash from the restaurants and markets

• Complete tasks in a timely manner with minimal supervision

• Keep cleaning supplies in stock

• Cleans, sanitizes, and organizes the storeroom including shelving, floors, lights, and vents

• Maintain knowledge of airport terminal and restaurants

• Other duties, as assigned

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Must be at least 18 years of age

• Ability to read invoices and count product

• Knowledge of FIFO (First In, First Out) guidelines

• Ability to lift 50 pounds on a regular basis and up to 85 lbs. on occasion

• Ability to climb ladders to store and retrieve product

• Ability to pull/push product cart

• Must be mobile and able to stand for extended periods, to stoop, kneel, and crouch

• Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions--must be flexible

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.